Frank's Pizza

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
 Sorry I missed this this has not been resolved I still do not have my dog back as she is still in Ohio.. I don't know why they said it has.
Regards,
[redacted]

The customer's password problem was corrected on 5/2/16 by a telephone call to get an further explanation of the issue.  Our company was sending her passwords which were not working when she tried them.  There is a procedure that we used to resolve her password problem.  She is...

satisfied that her account has been unlocked.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Thank you for the information. We are reviewing the customer’s concerns with the coupon and will be contacting Ms. [redacted] directly. We will follow-up with you once we have addressed this matter.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
So I just want to make sure if they don't contact me with the 10 days I will still be able to to contact you backRegards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear [redacted] Thank you for the information. We are reviewing the customer’s concerns with the coupon for [redacted] and will be contacting [redacted] directly. We will follow-up with you once we have addressed this matter.Regards, Paul C[redacted]US3C Services & SolutionsProject...

Manager

this has been resolved with consumer

Thank you for the information. We are reviewing the customer’s concerns with the PROVENTIL HFA  inhaler and will be contacting Miss [redacted] directly. We will follow-up with you once we have addressed this matter.Thank youAdrienne [redacted]  [redacted]  [redacted]...

[redacted]
[redacted]

The Merck Patient Assistance Program is working with Ms. [redacted]’s
healthcare provider to resolve the complaint, and a follow-up letter has been
mailed to Ms. [redacted].  We will send you another email communication once
the issue has been resolved.Thank you,Merck National Service Center...

Recordrejected on 8/4/2015 due to the following reasons:o   Pet owner registered for 4 doses of Bravecto online, butthe invoice indicated that only 2 doses of Bravecto had actually beenpurchased.o   Purchase date on the invoice was from February 12, 2015.Since the pet owner just...

registered at the end of July for February purchases,the record did not meet the business rules criteria that registrations must bereceived within 90 days of the veterinarian visit.we will however be issuing a rebate but again by rules of the program it will be for $15 not $35 clearly stated in the program.  we are doing this as a good faith effort.

Review: I had paid for my food to take out and left, when I came back the waitress told me someone had mistakenly taken our food home and that they were going to fix it again. Well that said customer came back in and handed them our food, she told us that she had sat down at home and opened up the food and realized it wasn't hers and came back. Well the waitress gave us that food.. They didn't give us fresh food.. They gave us food that had already been taken to someone else's house, not to mention the food was freezing cold and I am pretty sure thats a heath code violation. We ended up taking the food home and throwing it away..Desired Settlement: I just want an apology.. I am really disgusted.

Review: I called and placed an order with the pizzeria on friday,April 19th at 7:22 pm,at 8:06 the delivery driver called my home and asked for directions,my other half got on the phone and gave him directions to the house,at 8:17 the same driver called again for directions,my other half gave him directions again,then at 8:21 the driver called back and asked for directions again,at that point I told him just to forget it,take the pizza back we did not want it and I hung up the phone,I then called the pizzeria and asked to speak to the manager on duty,when she got on the phone I explained to her that we were waiting for the pizza for nearly and hour and now we did not want it,since I already had paid for it with my [redacted] I did not see a problem with that,The manager on duty said no,if I refused it it would be theft of services,I tried to explain to her it has already been paid for,I checked my online banking and the money has been deducted out of my acct for the order,she still said no and told me she would call the police,I told her I did not appreciate being threatened and hung up the phone,at 8:31 the delivery driver showed up with the pizza and wings I ordered,at that point I was so upset,when he told me I needed to sign the sign I refused to and we shut the door, at 8:33 the same manager called me back and told me I had to sign it or she would call the cops again,I told her go ahead and call themn if she chooses to,I dont like to be threatened and as for her position she has done a horrible job,and I told her that you dont threaten customers like that and hung up on her again.Desired Settlement: I dont feel she is qualified to be in a management position like she is,she clearly has no proffesionalism in dealing with the customers.

Consumer

Response:

Since we had to keep the food we ordered I would like the manager on duty that night to be terminated for her lack of professionalism and both of the threats to said to me.

Consumer

Response:

Then I will have to settle for a refund

Consumer

Response:

The full amount I spent on the order and that is $21.30

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Frank's Pizza regarding complaint ID [redacted].

Regards,

Business

Response:

Please see attached response

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Regards,

Yes I slammed the door, but that was only after the driver came into my house uninvited and began arguing with my boyfriend, I told him to get out of my house, he payed me no mind so I had to repeat myself, he walked onto my porch and that's when I slammed the door, I understand the Revdex.com can only do so much so now I will have to take this to court, thank you for trying to rectify the situation for me.