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Frazier Construction, Inc.

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Reviews Frazier Construction, Inc.

Frazier Construction, Inc. Reviews (14)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I'm available today for a technician to service the thermostat/furnace under warranty
Sincerely, *** ***

The company regrets that this client does not feel he was treated fairly, as this was not the intent
Upon arrival, the client’s main drain was flowing properly as viewed from the exterior cleanout accessThe original blockage was confined to just the drain in the laundry room, unaffected by use
of other drains in the homeThe original technician restored flow to this drain and ran water to test and water flowed through, exiting the building through the exterior cleanout access
Upon arrival of the second technician, the exterior main drain was still flowing properly, but discovered the interior main drain was clogged-causing back up in floor drain with use of other drains in home
The second technician provided an additional rodding option since the culprit for the backup appeared different than that of the original visit
The second technician should have sought clarification from the original technician or a supervisor and work to find a more amicable solution for the client
For this reason the company will provide, upon approval of the client, a 100% refund for services described in this complaint

I have been in contact with a *** ***Left voice messages on 4/2517, 4/27/17, & 4/28/*** claimed to have another pluming company complete work for the same problemI offered to refund $on 4/28/17 when he sends me a copy of the invoice from the other company

I am waiting on a hearing from the CSLB All attempts will continue to be made to resolve this matter with the CSLB

The company would like to resolve the issue with your faucetThe client has been pleased with the company in the past and would like to send a different senior tech out who has serviced client's home in the past to either repair faucet at no cost to homeowner, provide the installation of a new customer-supplied faucet of customers' choosing at no cost to homeowner, or credit the client $to his account to service call, per client's original request

Thank you for your messageWe will be happy to arrange for a technician to visit your home to assess your concern at no chargePlease confirm and we will call you to schedule

The client called and emailed Precision on 1/20/16 to say that he misread the company's initial rebuttal to this Revdex.com complaint, and he would accept (as seen in email correspondence below).
From: [redacted] Sent: Wednesday, January 20, 2016 10:36 AMTo: [redacted]Subject: Re: Revdex.com Message
 
OK when you see the message from Revdex.com come through reply again and I will mark it as accepted pending receipt of check.
Regards [redacted]
 
[redacted]
[redacted]
[redacted]
[redacted]e
 
Refund Check is in the mail 
On Jan 20, 2016, at 8:02 AM, [redacted] wrote:
For [redacted]
I misread your message last night-please reply and I will accept your response as soon as I receive my refund.
Regards [redacted]

The agreed upon refund of $300.00 was processed and mailed to [redacted] on 9/18/2017. Check number [redacted]. A text was sent 9/19/17 confirming such.

Complaint: [redacted]
I am rejecting this response because: Precision Plumbing Services will never be allowed in...

my home again. No one I know will be using them. It took them three hours to figure out they broke my faucet, and who knows how long it would take them to figure it out this time.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me but I would like to leave the complaint open until I receive the full refund as promised.
Sincerely,
[redacted]

Initial Business Response /* (1000, 8, 2014/10/07) */
I spoke with Mr [redacted] on Friday Aug 26th and resolved his complaint.
[redacted]

The client contacted the company to resolve their plumbing needs, not to add frustration or concern. For this we are truly sorry. We are grateful they shared their experience in this forum as well as with the owner today on the phone. Once the company receives the client's approval on the resolution...

form, the company will issue the client the agreed refund.

While there was no charge for this attempted repair on faucet, Precision is willing to obtain rebuild kit for faucet and return to repair at no charge to client per client's approval.

Review: Upon hiring this contractor I expected a top quality job. The initial contract agreed to was for $14,800 dollars. At the end of this horrible experience I ended up paying around $37,000 and the work agreed to was never completed. Issues involving the interior paint, the kitchen, the construction of the stairs, the floors, the electrical wiring, the washer/dryer installation, and the doggy door have yet to be addressed. This experience has already been reported to the Contractors State License Board and their findings determined that the job done by the business was of very poor quality. In addition, this business failed to pull the proper permits to do the job. As a disabled senior citizen and veteran, who feels they have been taken advantage of, I would never want anybody to go through the very horrific experience I went through.Desired Settlement: At this point we have lost all faith in this business to do the work. We are asking that the business pay for all repairs and work still pending on the house. If the business does not want to resolve these issues through the Revdex.com, I will be seeking legal counsel. I would like the business to pay for all needed work based on the estimates provided.

Business

Response:

I am waiting on a hearing from the CSLB. All attempts will continue to be made to resolve this matter with the CSLB.

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Description: Contractors - General

Address: 15 Business Park Way Ste 109, Sacramento, California, United States, 95828-0959

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glassmanwadellc.us

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Shady, yet now dead: once upon a time this website was reported to be associated with Frazier Construction, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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