Frazier Construction

The client called and emailed Precision on 1/20/to say that he misread the company's initial rebuttal to this Revdex.com complaint, and he would accept (as seen in email correspondence below) From: [redacted] Sent: Wednesday, January 20, 10:AMTo: [redacted] Subject: Re: Revdex.com Message OK when you see the message from Revdex.com come through reply again and I will mark it as accepted pending receipt of check Regards [redacted] [redacted] e Refund Check is in the mail On Jan 20, 2016, at 8:AM, [redacted] wrote: For [redacted] I misread your message last night-please reply and I will accept your response as soon as I receive my refund Regards ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me but I would like to leave the complaint open until I receive the full refund as promised Sincerely, [redacted]

The agreed upon refund of $was processed and mailed to [redacted] on 9/18/Check number ***A text was sent 9/19/confirming such

Complaint: [redacted] I am rejecting this response because: Precision Plumbing Services will never be allowed in my home againNo one I know will be using themIt took them three hours to figure out they broke my faucet, and who knows how long it would take them to figure it out this time Sincerely, [redacted]

The client contacted the company to resolve their plumbing needs, not to add frustration or concernFor this we are truly sorryWe are grateful they shared their experience in this forum as well as with the owner today on the phoneOnce the company receives the client's approval on the resolution form, the company will issue the client the agreed refund

Initial Business Response / [redacted] (1000, 8, 2014/10/07) */ I spoke with Mr [redacted] on Friday Aug 26th and resolved his complaint [redacted] ***