Frazior's Outdoorz

Hello,We have been in contact with the customer over the past two weeks. We have created a free set of DVDs for her, which shipped to the customer as a courtesy, due to a misunderstanding of our process. She should receive her DVDs on 6/13/2017. We have also given her a free month access to her...

account to use. We reached out to the customer on 6/12 to confirm she is satisfied with her order. We are still waiting for a reply.Thank you,Patty S[redacted]Customer Relations Manager

Good...

afternoon - I have been in contact with company. I have also been on constant contact with [redacted]s who have had my VHS tape for several weeks stating they sent it to imemories. I was also advised imemories will redo a better dvd of my tape. This came from a imemmories representative. If my tape will be fixed and a better dvd/bluray tape sent then I am totally in favor.  Thank you

iMemories has received this complaint and we have attempted to contact customer to repair her videotape.  She has not responded to our voice mails.  iMemories will repair her videotape for free if she will send the tape to iMemories.Mark R[redacted]Founder & CEOiMemories

iMemories is working with the customer to resolve the issue.  If the issue isn't resolved to customer's satisfaction, iMemories will issue the customer a full refund.