Fred Bouma Company

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Patient is correct that they are receiving a bill for $340.76. Per the Assignment of Benefit form signed by Mr. [redacted] (attached) it stated that the Estimated Cost to patient is $250 if deducible has been met. The $340.76 was all applied to the patients in network insurance deductible. Also noting...

that per #10, the patient understood that if their specific insurance plan requires any co-pays, co-insurance, or deductibles, they would be financially responsible for paying said balances.Per our BCBS contract, we are obligated to bill deductibles to the patients as it affects all other claims processing after.Thanks,[redacted]Operations Manager

We will contact the insurance company about the patients response and processing of the insurance claims. We will also adjust down the balance to the $250 and provide additional training to the service rep to be quoting patients appropriate out of pocket. A new statement reflecting the adjusted balance to $250.Thanks,[redacted]