Fred L. Miller, CPA

Hello *** ***, I am responding to Complaint ID# *** dated 12/23/15, that we received regarding the towing of *** *** car because she forgot to put her temporary parking pass in the window. We will reimburse the resident $for the inconvenience. We will
contact *** *** and inform her of our decision. Thanks.Cynthia D***Senior Property ManagerCypress Creek ApartmentsCypress Drive | Hyattsville, MD 20782Tel. ###-###-#### | Fax *** Visit us: *an affiliate of *** Companies

From: Cynthia D***Date: Thu, May 19, at 6:PMSubject: ID#***To: "***@myRevdex.com.org" Hello, We are in review of the complaint from *** *** that you received. I would like to request an extension for our
response until Wednesday, May 25th. We are unaware of the report that *** provided to the resident and would like to review their findings. Please let me know if this is doable. Warm Regards, CynthiaCynthia D***Senior Property ManagerCypress Creek ApartmentsCypress Drive | Hyattsville, MD 20782Tel. ###-###-#### | Fax ***@***.com | CypressCreekApts.comProfessionally Managed by:Visit us: *an affiliate of *** Companies

Thank you for your email address. We are in receipt of [redacted]  We are open to transferring [redacted] to another apartment without paying the transfer fee.  I called [redacted] 2 times, but her voicemail is full.  The property manager sent an email in...

regards to her request to transfer and we are awaiting her response.  We truly apologize for her living experience and want to resolve this matter.If you have any questions, please do not hesitate to call me at [redacted]
Warm Regards,    Cynthia D[redacted]
** [redacted]
** [redacted]

From: Cynthia D[redacted]<[redacted]@rossmgtservices.com>Date: Wed, Feb 10, 2016 at 12:18 PMSubject: Revdex.com-ID#[redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>Good afternoon [redacted], I am responding to your letter dated January 27, 2016, ID#[redacted]...

convenience fees are $47.75 per transaction, regardless of the amount of the payment.  ** is approximately 3% of the payment amount. We will waive $47.75 as a one-time courtesy.  Going forward, any other applicable convenience fees when using a credit/debit card will be the responsibility of the resident. Please let me know if you have any other questions. Thank you. Cynthia D[redacted]Senior Property ManagerCypress Creek Apartments[redacted]    |    Hyattsville, MD [redacted]Tel. ###-###-####   |   Fax [redacted]@rossmgtservices.com  ...⇄