Frederick Clasquin DMD

[redacted] bought a ruby-emerald diamond ring on 02/02/We sell diamond ring every day and haven't had one that lost it's head within daysBut we went ahead and had it fixedThe ring came back for a diamond lost of a bent prong, we provided the diamond at no charge to the customer and got it fixed with a minimum labor CostRecently we fixed the ring because of the same reason with a minimum cost of $for the last diamond, This time the prong was pulled from its original position very badly.We just had the ring fixed and had made new and much thicker prongs from the bottom up on both sides of the ringThese prongs are very strong and would not moveBut the customer still have to makesure it doesn't get caught in thread of clothes or in hair constantly, and get it inspected on timely basisWe will take care of it at no charge only if the ring shows no signs of damage or bent-prong in futureAnd, with the new prongs on these diamonds, the customer should not have any problem any more [redacted] can come and get the credit of $with the receipt when he comes to pick up the ring.Thank you.Toby (Store Manager)Waldin Jewelers

[redacted] bought a ruby-emerald diamond ring on 02/02/2017. We sell diamond ring every day and haven't had one that lost it's head within 90 days. But we went ahead and had it fixed. The ring came back for a diamond lost of a bent prong, we provided the diamond at no charge to the customer and got...

it fixed with a minimum labor Cost. Recently we fixed the ring because of the same reason with a minimum cost of $45 for the last diamond, This time the prong was pulled from its original position very badly.We just had the ring fixed and had made new and much thicker prongs from the bottom up on both sides of the ring. These prongs are very strong and would not move. But the customer still have to makesure it doesn't get caught in thread of clothes or in hair constantly, and get it inspected on timely basis. We will take care of it at no charge only if the ring shows no signs of damage or bent-prong in future. And, with the new prongs on these diamonds, the customer should not have any problem any more. [redacted] can come and get the credit of $45 with the receipt when he comes to pick up the ring.Thank you.Toby (Store Manager)Waldin Jewelers