Fredericktown City Light & Water

We have reviewed Mr***'s complaintThe meter was re-read three times, only to come up with the same meter readingBased on that, we have determined the reading is correctAs far as the deposit refund, as standard utility operating procedures any deposit on file with City Light and Water is applied to the final bill owedIf there is any amount left over a credit is issued; if the deposit is applied in full, no refund is madeIn Mr***'s case, all the deposit was used on the final bill

We have reviewed Mr. [redacted]'s complaint. The meter was re-read three times, only to come up with the same meter reading. Based on that, we have determined the reading is correct. As far as the deposit refund, as standard utility operating procedures any deposit on file with City Light and Water is...

applied to the final bill owed. If there is any amount left over a credit is issued; if the deposit is applied in full, no refund is made. In Mr. [redacted]'s case, all the deposit was used on the final bill.