Fredericktown Marathon

Since AAA has found my claim to be truthful and compensated me for my damages, I had considered dropping this Revdex.com complaint and moving past itHowever, That would allow Fredricktown Marathon to perpetrate a blatant lie, and likely encourage them to do so again in the futureThe statement from “Vernon H***” at Mike's towing / Fredericktown Marathon is easily proven to be a wholesale lie intended to avoid taking responsibility for damages to my VehicleTheir claim that they did not cause the damage to my Porsche is absurd, as there were three people who witnessed it- myself and two othersI have included statements from both of them in addition to my own remarksLet me add that my automobile is not a race car; it is licensed, titled, and insured, and the event I was participating in was a skills building clinic that is instructional in natureThese events are a safe way for people with road cars to improve their advanced driving skills, and are absolutely non-competitive in natureThey are not timed, not scored, not classifiednot racingI've explained this to them several times so clearly they must find that it suits their narrative to continue to state that I was racing, and refer to my car as a race car when they know full well that is not the caseIn fact, they routinely go on runs to this location to provide just such service.As stated, I saw the driver hook my car through the fog light openings with my own eyes, as did two other people whose statements I will includeI told the Driver that I felt his method to attach the straps was incorrect and he assured me that it would be fineUnfortunately, he was wrongWhen he pulled the line tight to bring my car onto the bed, the strap and cable yanked the valence DOWN from its position and bent it severely The photos show that the damage was obviously not from a crash, or from running over debris, etcand the only plausible way this damage could have occurred is the way I've describedAAA agreed with me on this I certainly wish that I had the wherewithal to envision the future at that moment and snap pictures the instant I saw what had happenedI did not, and it was not until he removed the front toe straps from where he originally placed them and repositioned them that it occurred to me that I should take picturesThere was no question at the time from the driver as to his responsibilityHe was immediately and clearly upset with at himself for making a dumb mistake, and was very apologeticHe assured me repeatedly that they would take care of the damageWhat he stated at the time was that I would need to bring the vehicle to Fredricktown so they could repair itIn my initial conversation with Theresa, who is an owner of the station, this was also discussed and I feel they would have done this if I had agreed to itI felt that their ability to fix my car was questionable and stated that I wanted a qualified body shop in Columbus to repair the damageI even made the point of assuring her that I was not looking for a paycheck and would get an estimate from a common bodyshop and not some “exotic car” specialist, which is what I didThough she was pleasant enough, I think my expectation of taking my Porsche to a 3rd party body shop is where the fight beganShe referred me at that point to “Vernon H***” and things went downhill rapidlyAs to this driver being seasoned pro, I suspect that is another falsehood, as Teresa, stated when I phoned the following Monday that he was new and had only been on the job for about months(Though the driver looked to be in his early twenties, “Vernon” claimed he'd been driving a wrecker for years)Whatever the case, even seasoned professionals make a mistakesWhat is shocking is that an ostensibly legitimate business would resort to this level of scoundrel tactics to avoid responsibility for what amounts to a fairly minor mistakeAs I stated in the beginning, My claim has been validated and paid by AAA / Ohio Auto club, and I do not expect further financial compensationPerhaps my remarks can help AAA recoup some of this expense? I am continuing this complaint in the hope that I might help others avoid this experience, and for some level of vindication, as I not going to be lied to and simply take it

Good afternoonWe have reviewed the response from the customer and frankly, are surprised that he would wish to continue the issue as we understand AAA did pay him? for repairsWe have spoken with the operator multiple times and his story has not changedHe is adamant that he did not access the transport hooks of the vehicle through the fog light (which are missing) opening.? We even tried to trick the operator by saying the customer may have pictures of him doing that, and he replied that would be impossible as he did not try and hook the car up that way.? I actually cannot see any professional wrecker driver doing that but I could see someone that was not a professional do it possibly to secure a vehicle to a car trailer not knowing that the valence panel is weak and could be damagedWhen he first discussed this with MrsC [redacted] , she did offer to have him bring the vehicle in to our shop and if we could validate that our service provider improperly towed ? the vehicle and caused damage, we would repair the vehicle for him.? He advised her that he did not want to do that.? I therefore called him and? discussed the situationAt first he advised me that he was? visiting the? race track but was not? on the? track? with the car at all.? When I learned from the driver that the customer did tell him that he was on the racetrack when he? had a rear axle issue, I did question the customer and he admitted to me that? the vehicle was towed off of the racetrack by the provider that is contracted to do so? Mid Ohio Sports Car course.? At that time I did advise him that I was surprised that AAA covered the towing as it is? not a covered service to tow or service a vehicle that is? intentionally off of a regularly traveled road way such as a race track, boat ramp, beach etc.? ? However,? as the customer advised he could not come to us and we did tow the vehicle, I did? offer to inspect the vehicle at his residence.? ? Upon inspecting the vehicle, seeing only pictures where the vehicle was properly secured, ? we were unable to validate that our operator, who is in fact a professional, commercially licensed driver, caused the damage as a alleged by Mr [redacted] .? ? It is my professional opinion that had the operator hooked the vehicle up as the customer states, the valence panel would be more severely damaged as the rolling weight of the vehicle would have caused the valence panel to be severely bent down, and not just slightly damaged in the corners of the? missing fog light openings ? as shown in the pictures.? When I was trying to explain that to Mr [redacted] , he did become angry with me and profanely told me to leave his property, which I did at his requestI understand that his friend and his son may have provided the Revdex.com with statements, but the fact remains that there is no visual proof of the driver improperly towing or securing the vehicleThe only pictures that the customer was able to provide to us, or anyone, showed that the vehicle was properly secured by the wrecker operator.? Had the placement of the v-strap been in question by the customer,? one would think that? he? would have taken a picture to support his claim.? The vehicle did show other issues with the bumper and valence panel and it appears to have been nothing more than what would be on a year old vehicle.? We respectfully ask that this issue be closed with the Revdex.com as answered.Sincerely, Mike's Towing and Repair also d.b.aFredericktown Marathon

Good afternoonIn response the Revdex.com claim number [redacted] .Mr [redacted] was engaged in racing his vehicle at a racetrack called Mid Ohio Sports Car Course when his car failed supposedly due to a drive train issue and had to be towed off of the race trackThis towing service was done by another company that provides service for the race track.? Then the customer called and requested AAA service for a disabled vehicleWe do not think that AAA knew that the car was being raced when the vehicle failed as that would have prevented the service from being provided as it is their policy that because the car was not being driven on an approved road, but instead on a race track, it would not qualify for serviceUpon receiving AAA's request to tow this car, our seasoned driver did arrive to the lot where the car had been towed to when it was removed from the track and did go under the bumper and valence and secured the V-strap (used to pull the vehicle onto the flatbed type wrecker) to the transport hooks and loaded the vehicle properlyThis was supported by the pictures that the customer? supplied to us and which I have attached.? After the service, we were contacted by Mr [redacted] saying that the driver went through the fog light openings (please note that the fog lights are not in the car and appears to have been missing for? quite a while possibly due to previous issues while racing) and damaged the lower valence panel? After questioning the driver, seeing the pictures and inspecting the vehicle, we did advise the customer that it does not appear that the damage to his car was caused by our driver loading or transporting his car.? Had the driver went through the fog light openings as Mr [redacted] alleged and said that he questioned, why would he not supply us with those pictures as we requested?? When we were questioning the driver about this, we even said we knew the customer took pictures and he could have pictures of him using the improper method of attaching to the car and the driver responded that would be impossible, as he did not do that.? We did inspect the vehicle? our representative, who has had almost years of experience in handling AAA damage claims and concerns, advised the customer that as there were no pictures showing improper placement of the towing straps, the pictures he supplied showed the vehicle was properly secured, and the other damage to the bumper? and other items? on the? race car, ? we could not validate the alleged damages and suggested he file a claim with his comprehensive insurance carrier for considerationMr [redacted] did contact his insurance company, which in turn contacted ours, and our insurance provider also felt that the evidence showing the driver damaged any part of this race car was not there.? We do understand that the customer also contacted AAA, and they have chosen to repair the car as a gesture of goodwill towards the customer.? While there is no evidence showing improper towing, we are sorry that the customer is not happy with our serviceUnfortunately, it appears that the car is a victim of nothing more than age and being used as a race carShould you have any additional questions, please do not hesitate to contact us at your convenience

Good afternoonWe have reviewed the response from the customer and frankly, are surprised that he would wish to continue the issue as we understand AAA did pay him for repairsWe have spoken with the operator multiple times and his story has not changedHe is adamant that he did not access the transport hooks of the vehicle through the fog light (which are missing) opening. We even tried to trick the operator by saying the customer may have pictures of him doing that, and he replied that would be impossible as he did not try and hook the car up that way. I actually cannot see any professional wrecker driver doing that but I could see someone that was not a professional do it possibly to secure a vehicle to a car trailer not knowing that the valence panel is weak and could be damagedWhen he first discussed this with MrsC***, she did offer to have him bring the vehicle in to our shop and if we could validate that our service provider improperly towed the vehicle and caused damage, we would repair the vehicle for him. He advised her that he did not want to do that. I therefore called him and discussed the situationAt first he advised me that he was visiting the race track but was not on the track with the car at all. When I learned from the driver that the customer did tell him that he was on the racetrack when he had a rear axle issue, I did question the customer and he admitted to me that the vehicle was towed off of the racetrack by the provider that is contracted to do so Mid Ohio Sports Car course. At that time I did advise him that I was surprised that AAA covered the towing as it is not a covered service to tow or service a vehicle that is intentionally off of a regularly traveled road way such as a race track, boat ramp, beach etc. However, as the customer advised he could not come to us and we did tow the vehicle, I did offer to inspect the vehicle at his residence. Upon inspecting the vehicle, seeing only pictures where the vehicle was properly secured, we were unable to validate that our operator, who is in fact a professional, commercially licensed driver, caused the damage as a alleged by Mr***. It is my professional opinion that had the operator hooked the vehicle up as the customer states, the valence panel would be more severely damaged as the rolling weight of the vehicle would have caused the valence panel to be severely bent down, and not just slightly damaged in the corners of the missing fog light openings as shown in the pictures. When I was trying to explain that to Mr***, he did become angry with me and profanely told me to leave his property, which I did at his requestI understand that his friend and his son may have provided the Revdex.com with statements, but the fact remains that there is no visual proof of the driver improperly towing or securing the vehicleThe only pictures that the customer was able to provide to us, or anyone, showed that the vehicle was properly secured by the wrecker operator. Had the placement of the v-strap been in question by the customer, one would think that he would have taken a picture to support his claim. The vehicle did show other issues with the bumper and valence panel and it appears to have been nothing more than what would be on a year old vehicle. We respectfully ask that this issue be closed with the Revdex.com as answered.Sincerely, Mike's Towing and Repair also d.b.aFredericktown Marathon

Since AAA has found my claim to be
truthful and compensated me for my damages, I had considered dropping
this Revdex.com complaint and moving past it However, That would allow
Fredricktown Marathon to perpetrate a blatant lie, and likely
encourage them to do so again in the future The statement from
“Vernon H***” at Mike's towing / Fredericktown Marathon is
easily proven to be a wholesale lie intended to avoid taking
responsibility for damages to my Vehicle Their claim that they did
not cause the damage to my Porsche is absurd, as there were
three people who witnessed it- myself and two othersI have included
statements from both of them in addition to my own remarks Let me
add that my automobile is not a race car; it is licensed, titled, and
insured, and the event I was participating in was a skills building
clinic that is instructional in nature These events are a safe way
for people with road cars to improve their advanced driving skills,
and are absolutely non-competitive in natureThey are not timed, not
scored, not classifiednot racing I've explained this to them
several times so clearly they must find that it suits their narrative
to continue to state that I was racing, and refer to my car as a race
car when they know full well that is not the case In fact, they
routinely go on runs to this location to provide just such service.As stated, I saw the driver hook my
car through the fog light openings with my own eyes, as did two
other people whose statements I will include I told the Driver that
I felt his method to attach the straps was incorrect and he assured
me that it would be fine Unfortunately, he was wrong When he
pulled the line tight to bring my car onto the bed, the strap and
cable yanked the valence DOWN from its position and bent it severely
The photos show that the damage was obviously not from a crash, or
from running over debris, etcand the only plausible way this damage
could have occurred is the way I've described AAA agreed with me
on this
I certainly wish that I had the
wherewithal to envision the future at that moment and snap pictures
the instant I saw what had happened I did not, and it was not until
he removed the front toe straps from where he originally placed them
and repositioned them that it occurred to me that I should take
pictures There was no question at the time from the driver as to
his responsibility He was immediately and clearly upset with at
himself for making a dumb mistake, and was very apologetic He
assured me repeatedly that they would take care of the damage What
he stated at the time was that I would need to bring the vehicle to
Fredricktown so they could repair it In my initial conversation
with Theresa, who is an owner of the station, this was also discussed
and I feel they would have done this if I had agreed to it I felt
that their ability to fix my car was questionable and stated that I
wanted a qualified body shop in Columbus to repair the damage I
even made the point of assuring her that I was not looking for a
paycheck and would get an estimate from a common bodyshop and not
some “exotic car” specialist, which is what I did Though she
was pleasant enough, I think my expectation of taking my Porsche to a
3rd party body shop is where the fight began She
referred me at that point to “Vernon H***” and things went
downhill rapidly.? As to this driver being seasoned pro, I
suspect that is another falsehood, as Teresa, stated when I phoned
the following Monday that he was new and had only been on the job for
about months(Though the driver looked to be in his early
twenties, “Vernon” claimed he'd been driving a wrecker for
years) Whatever the case, even seasoned professionals make a
mistakes What is shocking is that an ostensibly legitimate business
would resort to this level of scoundrel tactics to avoid
responsibility for what amounts to a fairly minor mistakeAs I stated in the beginning, My claim
has been validated and paid by AAA / Ohio Auto club, and I do not
expect further financial compensation Perhaps my remarks can help
AAA recoup some of this expense? I am continuing this complaint in
the hope that I might help others avoid this experience, and for
some level of vindication, as I not going to be lied to and simply
take it?

Good afternoonWe have reviewed the response from the customer and frankly, are surprised that he would wish to continue the issue as we understand AAA did pay him? for repairsWe have spoken with the operator multiple times and his story has not changedHe is adamant that he did not access the transport hooks of the vehicle through the fog light (which are missing) opening.? We even tried to trick the operator by saying the customer may have pictures of him doing that, and he replied that would be impossible as he did not try and hook the car up that way.? I actually cannot see any professional wrecker driver doing that but I could see someone that was not a professional do it possibly to secure a vehicle to a car trailer not knowing that the valence panel is weak and could be damagedWhen he first discussed this with MrsC***, she did offer to have him bring the vehicle in to our shop and if we could validate that our service provider improperly towed ? the vehicle and caused damage, we would repair the vehicle for him.? He advised her that he did not want to do that.? I therefore called him and? discussed the situationAt first he advised me that he was? visiting the? race track but was not? on the? track? with the car at all.? When I learned from the driver that the customer did tell him that he was on the racetrack when he? had a rear axle issue, I did question the customer and he admitted to me that? the vehicle was towed off of the racetrack by the provider that is contracted to do so? Mid Ohio Sports Car course.? At that time I did advise him that I was surprised that AAA covered the towing as it is? not a covered service to tow or service a vehicle that is? intentionally off of a regularly traveled road way such as a race track, boat ramp, beach etc.? ? However,? as the customer advised he could not come to us and we did tow the vehicle, I did? offer to inspect the vehicle at his residence.? ? Upon inspecting the vehicle, seeing only pictures where the vehicle was properly secured, ? we were unable to validate that our operator, who is in fact a professional, commercially licensed driver, caused the damage as a alleged by Mr***.? ? It is my professional opinion that had the operator hooked the vehicle up as the customer states, the valence panel would be more severely damaged as the rolling weight of the vehicle would have caused the valence panel to be severely bent down, and not just slightly damaged in the corners of the? missing fog light openings ? as shown in the pictures.? When I was trying to explain that to Mr***, he did become angry with me and profanely told me to leave his property, which I did at his requestI understand that his friend and his son may have provided the Revdex.com with statements, but the fact remains that there is no visual proof of the driver improperly towing or securing the vehicleThe only pictures that the customer was able to provide to us, or anyone, showed that the vehicle was properly secured by the wrecker operator.? Had the placement of the v-strap been in question by the customer,? one would think that? he? would have taken a picture to support his claim.? The vehicle did show other issues with the bumper and valence panel and it appears to have been nothing more than what would be on a year old vehicle.? We respectfully ask that this issue be closed with the Revdex.com as answered.Sincerely, Mike's Towing and Repair also d.b.aFredericktown Marathon

Good afternoonIn response the Revdex.com claim number ***.Mr*** was engaged in racing his vehicle at a racetrack called Mid Ohio Sports Car Course when his car failed supposedly due to a drive train issue and had to be towed off of the race trackThis towing service was done by another company
that provides service for the race track.? Then the customer called and requested AAA service for a disabled vehicleWe do not think that AAA knew that the car was being raced when the vehicle failed as that would have prevented the service from being provided as it is their policy that because the car was not being driven on an approved road, but instead on a race track, it would not qualify for serviceUpon receiving AAA's request to tow this car, our seasoned driver did arrive to the lot where the car had been towed to when it was removed from the track and did go under the bumper and valence and secured the V-strap (used to pull the vehicle onto the flatbed type wrecker) to the transport hooks and loaded the vehicle properlyThis was supported by the pictures that the customer? supplied to us and which I have attached.? After the service, we were contacted by Mr*** saying that the driver went through the fog light openings (please note that the fog lights are not in the car and appears to have been missing for? quite a while possibly due to previous issues while racing) and damaged the lower valence panel? After questioning the driver, seeing the pictures and inspecting the vehicle, we did advise the customer that it does not appear that the damage to his car was caused by our driver loading or transporting his car.? Had the driver went through the fog light openings as Mr*** alleged and said that he questioned, why would he not supply us with those pictures as we requested?? When we were questioning the driver about this, we even said we knew the customer took pictures and he could have pictures of him using the improper method of attaching to the car and the driver responded that would be impossible, as he did not do that.? We did inspect the vehicle? our representative, who has had almost years of experience in handling AAA damage claims and concerns, advised the customer that as there were no pictures showing improper placement of the towing straps, the pictures he supplied showed the vehicle was properly secured, and the other damage to the bumper? and other items? on the? race car, ? we could not validate the alleged damages and suggested he file a claim with his comprehensive insurance carrier for considerationMr*** did contact his insurance company, which in turn contacted ours, and our insurance provider also felt that the evidence showing the driver damaged any part of this race car was not there.? We do understand that the customer also contacted AAA, and they have chosen to repair the car as a gesture of goodwill towards the customer.? While there is no evidence showing improper towing, we are sorry that the customer is not happy with our serviceUnfortunately, it appears that the car is a victim of nothing more than age and being used as a race carShould you have any additional questions, please do not hesitate to contact us at your convenience

Good afternoon. In response the Revdex.com claim number [redacted].Mr. [redacted] was engaged in racing his vehicle at a racetrack called Mid Ohio Sports Car Course when his car failed supposedly due to a drive train issue and had to be towed off of the race track. This towing service was done by another company...

that provides service for the race track.  Then the customer called and requested AAA service for a disabled vehicle. We do not think that AAA knew that the car was being raced when the vehicle failed as that would have prevented the service from being provided as it is their policy that because the car was not being driven on an approved road, but instead on a race track, it would not qualify for service. Upon receiving AAA's request to tow this car, our seasoned driver did arrive to the lot where the car had been towed to when it was removed from the track and did go under the bumper and valence and secured the V-strap (used to pull the vehicle onto the flatbed type wrecker) to the transport hooks and loaded the vehicle properly. This was supported by the pictures that the customer supplied to us and which I have attached.  After the service, we were contacted by Mr. [redacted] saying that the driver went through the fog light openings (please note that the fog lights are not in the car and appears to have been missing for quite a while possibly due to previous issues while racing) and damaged the lower valence panel  After questioning the driver, seeing the pictures and inspecting the vehicle, we did advise the customer that it does not appear that the damage to his car was caused by our driver loading or transporting his car.  Had the driver went through the fog light openings as Mr. [redacted] alleged and said that he questioned, why would he not supply us with those pictures as we requested?  When we were questioning the driver about this, we even said we knew the customer took pictures and he could have pictures of him using the improper method of attaching to the car and the driver responded that would be impossible, as he did not do that.  We did inspect the vehicle our representative, who has had almost 25 years of experience in handling AAA damage claims and concerns, advised the customer that as there were no pictures showing improper placement of the towing straps, the pictures he supplied showed the vehicle was properly secured, and the other damage to the bumper and other items on the race car,  we could not validate the alleged damages and suggested he file a claim with his comprehensive insurance carrier for consideration. Mr. [redacted] did contact his insurance company, which in turn contacted ours, and our insurance provider also felt that the evidence showing the driver damaged any part of this 1984 race car was not there.  We do understand that the customer also contacted AAA, and they have chosen to repair the car as a gesture of goodwill towards the customer.  While there is no evidence showing improper towing, we are sorry that the customer is not happy with our service. Unfortunately, it appears that the car is a victim of nothing more than age and being used as a race car. Should you have any additional questions, please do not hesitate to contact us at your convenience.

Since AAA has found my claim to be
truthful and compensated me for my damages, I had considered dropping
this Revdex.com complaint and moving past it. However, That would allow
Fredricktown Marathon to perpetrate a blatant lie, and likely
encourage them to do so again in the future. The statement from
“Vernon H[redacted]” at Mike's towing / Fredericktown Marathon is
easily proven to be a wholesale lie intended to avoid taking
responsibility for damages to my Vehicle. Their claim that they did
not cause the damage to my 84 Porsche 911 is absurd, as there were
three people who witnessed it- myself and two others. I have included
statements from both of them in addition to my own remarks. Let me
add that my automobile is not a race car; it is licensed, titled, and
insured, and the event I was participating in was a skills building
clinic that is instructional in nature. These events are a safe way
for people with road cars to improve their advanced driving skills,
and are absolutely non-competitive in nature. They are not timed, not
scored, not classified... not racing. I've explained this to them
several times so clearly they must find that it suits their narrative
to continue to state that I was racing, and refer to my car as a race
car when they know full well that is not the case. In fact, they
routinely go on runs to this location to provide just such service.As stated, I saw the driver hook my
car through the fog light openings with my own eyes, as did two
other people whose statements I will include. I told the Driver that
I felt his method to attach the straps was incorrect and he assured
me that it would be fine. Unfortunately, he was wrong. When he
pulled the line tight to bring my car onto the bed, the strap and
cable yanked the valence DOWN from its position and bent it severely.
The photos show that the damage was obviously not from a crash, or
from running over debris, etc. and the only plausible way this damage
could have occurred is the way I've described. AAA agreed with me
on this.
I certainly wish that I had the
wherewithal to envision the future at that moment and snap pictures
the instant I saw what had happened. I did not, and it was not until
he removed the front toe straps from where he originally placed them
and repositioned them that it occurred to me that I should take
pictures. There was no question at the time from the driver as to
his responsibility. He was immediately and clearly upset with at
himself for making a dumb mistake, and was very apologetic. He
assured me repeatedly that they would take care of the damage. What
he stated at the time was that I would need to bring the vehicle to
Fredricktown so they could repair it. In my initial conversation
with Theresa, who is an owner of the station, this was also discussed
and I feel they would have done this if I had agreed to it. I felt
that their ability to fix my car was questionable and stated that I
wanted a qualified body shop in Columbus to repair the damage. I
even made the point of assuring her that I was not looking for a
paycheck and would get an estimate from a common bodyshop and not
some “exotic car” specialist, which is what I did. Though she
was pleasant enough, I think my expectation of taking my Porsche to a
3rd party body shop is where the fight began. She
referred me at that point to “Vernon H[redacted]” and things went
downhill rapidly. As to this driver being seasoned pro, I
suspect that is another falsehood, as Teresa, stated when I phoned
the following Monday that he was new and had only been on the job for
about 3 months. (Though the driver looked to be in his early
twenties, “Vernon” claimed he'd been driving a wrecker for 13
years). Whatever the case, even seasoned professionals make a
mistakes. What is shocking is that an ostensibly legitimate business
would resort to this level of scoundrel tactics to avoid
responsibility for what amounts to a fairly minor mistake. As I stated in the beginning, My claim
has been validated and paid by AAA / Ohio Auto club, and I do not
expect further financial compensation. Perhaps my remarks can help
AAA recoup some of this expense? I am continuing this complaint in
the hope that I might help others avoid this experience, and for
some level of vindication, as I not going to be lied to and simply
take it.