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Fredrick & Son McClure-Utt Funeral Homes & Cremation

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Fredrick & Son McClure-Utt Funeral Homes & Cremation Reviews (3)

I bought a oil filter for my carIn less than 2,miles the filter stopped up and caused a loss of oil pressureThis caused a fried engine as well as a fried turbo because it starved from lack of oilI DO NOT RECOMMEND THIS PRODUCT TO ANYONEI will be pursuing this further

On January 2017, I purchased a new FRAM *** oil filter and quarts of oil from *** for my wife's *** CRV.(See *** receipt photo, ID#: ***) After draining the old oil and removing the old oil filter, I screwed on the newly purchased FRAM filter and poured 1/quarts of oil into the engineI then turned the engine on and was horrified by a loud hissing sound that came from under the carI turned off the car and saw that multiple quarts of oil had sprayed all over the garage floor and the undercarriage of the car from the vicinity of the filterI immediately checked the filter but found I had indeed screwed it on tightlyIt took almost an hour and four roles of paper towels to clean up the mess caused by the oil leakI drained the remaining oil and unscrewed the defective FRAM filterI found that the filter top appeared to be warped and therefore had not provided a tight seal around the entire gasketGiven that it was now 8:30PM and my wife had to use her car in the morning, I had to drive BACK to *** and purchase the only remaining container of 0W-oil they had and another FRAM filter (See *** receipt photo, ID#: ***)It was during the second trip to *** that I also purchased oil remover and additional paper towels to clean the remaining oil from my garage floorIt took until 10:30PM to clean up the remaining oil mess and replace the defective FRAM filterUnfortunately, given that EVERYTHING was covered in a thick coat of oil, I threw the filter away in a triple-layered plastic bag and I refuse to dig back through itI did take a picture of the "proof of purchase" bottom of the filter box, which shows the item number/code of the defective filterI was a year FRAM customer and have never had any problems with their products until this incidentWhen I contacted FRAM about getting a refund for the defective filter and wasted oil ($43) and cleanup material, they instead offered just a replacement filterExtremely substandard responseWhy would I buy TWO identifal filters and TWO 5-quart jugs of oil in a span of three hours if an incident had not happenedI don't have two identical cars!!
FRAM managed, in the span of an hour, to turn me from a FRAM customer to a "anyone but FRAM" customerCongratulations FRAM!!DON'T BUY FRAM!!

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