Free Air Fine Art

I feel Grange raised my insurance and then canceled me because I made a claimMrC [redacted] has been very patient with my questionsI read his response but feel they are bogusI have attached photos of the said tree limbs hanging over the propertyI was only able to attach so I will have to send the next laterMrC [redacted] said they raised my insurance due to no fire hydrant within feetI live in a rural settingwe are all on wellsThere are no fire hydrant anywhere on my roadI have lived here over years and this has not been a problemMy agent has been to my property and never mentioned thisSo does Grange raise everyones insurance who live in a rural environment? Once again I have been a faithful customer for over and have spent thousands of dollars in coverage with no claimsI take care of my property and make yearly upgrades to keep things running smoothly and minor problems I fix without making a claimNow I have a refund check that MrC [redacted] was mailed on 3/22/17, but I have not received itSo it is up to me to call Grange Customer Care Center after 4/11/and have it reissuedGranges lack of communication from the adjuster to my agent, how vengeful the adjuster was to make the bogus claims about the tree limbs only because I made a claim and was not happy how he tried to handle it, and the laziness of not involving me the customer sooner has lead to all this messThis is not how a business should be ran Regards, [redacted]

RE: Complaint # [redacted] To Whom It May Concern: The policy was issued on June 7, A cancellation was processed on July 13, 2017, effective the same date This created a refund of $that was mailed to Insureds at the address on the policy On July 24, 2017, a corrective reinstatement was process to cancel the policy back to the date of inception This will create a second refund that will be issued on August 3, in the amount of $A full refund of the amount paid will not be sent, due to the fact that there was a returned payment in the amount of $on July 14, Ms [redacted] spoke to two different Grange Insurance representatives and was told to provide a bank statement showing this payment cleared the bank accountTo my knowledge, this bank statement was never providedGrange Insurance received an electronic notification that this payment was returned for a reason of Insufficient Funds Thank you for allowing Grange Insurance to respond to this complaintSincerely, Joey G [redacted] Joey G [redacted] Grange Insurance, Accounts Receivable Manager [redacted] ###-###-#######-###-#### fax

Thank you for allowing Grange Mutual Casualty Company the opportunity to respond to Mrs [redacted] 'sinquiry.Grange Insurance provided coverage for policy [redacted] through Mrs [redacted] 's policycancelled for non-payment of premiumEarned premium is due.The following documents are attached:Dec Renewal 02/28/17Cancel Notice 03125117Cancellation 04112117lS1E arned Premium Notice 21172nd Earned Premium Notice 05/02/17Final Eamed Premium Notice 05122117Billing HistoryResponse from [redacted] InsuranceCopy of two letters from [redacted] Insurance sent to Mrs [redacted] sIf you have further questions, please contact meSincerely,Jim G [redacted] Inside Territory Sales SupervisorPhone: ###-###-####~3184Fax: ###-###-####Email: g [redacted] ~rangeinsurance.eomCc: [redacted] Insurance

the statement about the body shop was trueHow ever I would like to state my need for a full size suv in my line of work was blatantly ignored and refused until my body shop assisted me Further more, let it be known here and everywhere else I can possibly spread the word, Grange Insurance refused to accept my request for a vehicle needed for my employment duties More precisely, my job of supporting buildings and hundreds of clients with disabilities in Montgomery county Ohio with IT servicesThat is correct, I was transporting equipment the day your insured rear ended me Yes, I work for Montgomery Couty Board of Developmental ServicesShame on Grange Insurance and all involved in this case Can’t wait to get to social media

Contrary to MrF [redacted] 's assertion, Grange never revised the CCC One appraisal report to reflect my three Craigslist ad comparables for Camry vehicles listed for sale by private individuals that would not be subject to Grange's $deduction for dealer condition adjustment that they made to the three dealer vehicles used in report # [redacted] The Craigslist ad vehicles would only be subject to an adjustment for comparable mileage and would result in adjusted value of approx $for my vehicle I am emailing a copy of CCC One appraisal report # [redacted] separately as I cannot attach it as a file to this response for some unknown reason My vehicle was not for sale at the time of the accident and it also was not owned by a dealer at that time Accordingly, the dealer condition subtraction of $is not applicable to my craigslist comparables for used Camry vehicles listed for sale by private individuals The value of my vehicle is approx$based on my craigslist comparables adjusted for mileage differences.As I indicated above, I am providing a copy of CCC One appraisal report # [redacted] as evidence that Grange did not utilize my Craigslist comparables of privately-owned vehicles listed for sale in making a good faith appraisal and valuation of my totaled Camry vehicle Thank you for your assistance in this matter Regards, [redacted]

MrC [redacted] did not address why my rate was increased over nor why my new agents faxes went unacceptedMy Grange insurance should have ended at midnight on 3/3/17, just to be clearAccording to MrC [redacted] reply the adjuster had a concern about the age of the roof and tree limbs so why not mention this to the ownerThese concerns could have been rectified instantly, but instead he informed the underwriter who informed the agent who decided not to inform the owner because he thought it was too coldIn reality the person who could solve the problem, the owner, was not informed of a concern until Grange decided to non-renew their insuranceThe break down in communication came through Granges own employeesRegards, [redacted]

I have police reporter saying that the accident was not my fault.I have the pictures.I have the receipts of bills.I paid to fix, part of my trailerI want to receive day, I could not work because of damage in my trailer.I need as fast as possible finish repairing trailer.During the period you are in the workshop, to finish the repair, I have to rent a trailer, so I can work.The Grange indemnity insurance company did not pay me anything.They not offered me any support.So excuses to not payAlready sent the evidence twice.I called to accept responsibility three times.The representative of Grange indemnity insurance company says it will not pay.Reasons:The driver who was driving the van provided by He said it was not her guilt.The representative of Grange indemnity insurance company said the police report, NOT HAS NO VALUE FOR THEM.I had to have a witness.As I had not.The representative of Grange indemnity insurance company told me that would not pay anything.That's her word against mine.Worse, Grange indemnity insurance company wants me or my insurance company pay the car that was being driven by the woman who caused the accident.I have the letter Grange indemnity insurance company sent me charging me.That's her word against mine.Worse, Grange indemnity insurance company wants me or my insurance company pay the car that was being driven by the woman who caused the accident.I have the letter Grange indemnity insurance company sent to charging me

Thank you for the letter regarding the customer’s dissatisfaction. The customer’s 1998 Honda Shadow motorcycle was damaged by our policyholder in an auto accident and deemed to be a total loss. A market valuation was completed by CCC on the customer’s motorcycle. We explained to the customer that... Grange Mutual Casualty Company utilize an independent company called [redacted] Claims Services in order establish a fair market value for vehicles that have been deemed a total loss. CCC takes the year, make, and model of the vehicle and searches for those same vehicles that are for sale near the customer’s zip code which are similar in mileage, options, and condition. CCC then takes the comparable vehicles that were found and averages what the sale prices for the comparables are and establishes the average market value. Our market value established by CCC was $3,316.00. We also explained to the customer that he would be eligible for up to $223.83 in sales tax reimbursement if he replaced the vehicle within 30 days as well $19.50 for the title fee. The customer asked about retaining salvage and we explained that there would be a salvage deduction of $696.36 if we were to retain the salvage.The customer advised he did not agree with the value that was presented. We contacted CCC to see if they could expand the search for more comparable motorcycles and they did. CCC was able to locate more comparable motorcycles and they supported the market value that already been established. The customer then submitted more links to comparable motorcycles that he located on Craigslist. We submitted those comparable motorcycles to CCC and two of the comparable motorcycles were added to the evaluation while two of the others that the customer provided were not reflective of the average market as they were in exceptional condition. Again, the additional comparable motorcycles further supported the established market value. Comparable vehicle #6 and comparable vehicle #12 on the attached CCC market valuation report are comparable vehicles that the customer provided. We have advised the customer of our settlement offer for his 1998 Honda Shadow motorcycle and that his signed notarized title is needed before a payment can be issued.We have addressed the customer’s concerns to the best of our ability. We also explained that if he does not agree with the value presented by us that he can file through his own carrier and we would pay his deductible once he provided a copy of his declaration page. I have enclosed all relevant documentation for your review. If you have any additional questions or concerns, please do not hesitate to contact me directly at ###-###-####. Sincerely, Jon M [redacted] AVP Claims Grange Property and Casualty Insurance Company CC: Ken K***, VP of Claims

Grange Insurance provides liability coverage for one of the vehicles involved in this 5-car accidentWhen we first spoke with the claimant on November 14th, we let her know that investigating the chain of events in a 5-car collision takes quite a bit of timeWe recommended that she ask her own insurance company handle her claim initially to avoid incurring additional storage charges from the wrecker service that was storing her vehicleWe explained that once we are able to speak to all of the drivers involved and confirm how the accident happened we could then pay her insurance company back if our insured was completely at faultWe followed up with a letter on 11/14/stating that if her vehicle was accumulating storage charges we may not be responsible for them Once we received the updated police report on 12/20/containing the names of the other drivers we immediately started trying to contact themWe were able to reach the last driver on 1/10/We updated the claimant on 11/26, 12/5, and 12/regarding the status of the investigation We called the customer on 1/12/to let her know that we were finally able to reach all of the drivers and were accepting liability for the accidentShe explained that she never involved her own insurance company and had left her vehicle at the wrecker service still incurring daily storage chargesWe explained that since she did not take steps to avoid the unnecessary charges, she would unfortunately be responsible for themWe tried to get the wrecker service to lower the storage bill but they refusedWe followed back up with her on 1/17/to review the value of her vehicle and the storage bill deduction, which she understood and accepted When we called to follon the paperwork on 1/31/17, she let us know that she no longer agreed that she was responsible for the extra storage chargesWe explained that we could not pay for the storage she incurred since it was something she could have avoided and that we let her know months agoWe attempted to follow-back up with her the following week and again on 2/9/and got her voicemailShe has not responded since the conversation on 1/31/

Thank you for allowing Trustgard lnsurance Company the opportunity to respond to Ms[redacted] 's inquiry.We are happy to assist Ms [redacted] with her request to cancel her homeowner's insurancepolicyHowever, as she was informed in a telephone conversation with our customer servicedepartment on December 19,2016, a signed cancellation request form is required to process apolicy cancellationThis form is required as it confirms that the insured acknowledges that noclaims can be made under the policy for losses which occur after the date of cancellation shownon the form.As previously directed in her conversation with our customer service department, she will needto contact her agent, [redacted] ***, at ###-###-#### or via email at [redacted] They will provide the forms necessary to cancel the policy[redacted]

The estimate provided by [redacted] was a reasonable estimate for the repairsGrange only is willing to cover $to paint my bathroom, walls & trim, This includes paintMy whole house is painted with Sherwin Williams Paint & it will cost me about $just for the paint in that bathroom which leaves me with $in labor to paint the bathroomThey only will cover coat of paint in all of my roomsThis is the case with every line item in their estimateThey only have about $in the estimate for the drywall damageI couldn't get a drywaller out here, as it will take them 3-trips, for $with the amount of drywall repair that is neededMy insurance agent, [redacted] , reviewed an estimate, from [redacted] Insurance, from damages which occurred on his home a year ago for a waterline break & damage caused & every category was significantly higher than the estimate Grange Provided meHe also spoke to the head of this department at [redacted] & they explained their minimum pricing on things, etc, which was significantly higher than that of GrangeI've attached the estimate from contractor & I'm getting another estimate from a 2nd contractor, which I should receive today or tomorrow Regards, [redacted] ***

Thank you for allowing Grange Property and Casualty Insurance Company the opportunity to respond to the inquiry
The insured contacted his agency, *** *** Insurance Agency Inc and requested the policy to be cancelled effective November 20, and signed a cancellation requestThe policy
was cancelled effective 12:am November 20, per insured’s requestThe payment the insured stated that the Mortgage Company paid was applied to the policy prior to the cancellation and no refund was issued as the payment was fully earned for coverage up to the cancellation date and no refund was issued
Regards
Sonya W***
Billing Product Manager
Grange Insurance
###-###-####
###-###-#### fax
w***[email protected]

this is not a fair settlementGrange should take responsibility that they insured a driver without a clean driving recordlo and behold he runs into a parked vehicle while his girlfriend was following him home from most likely the bar.I have a witness proving he admitted to having dui'sgrange has offered an extremely lowball price and are not willing to negotiateBottom line I am not going to stop fighting this until I have been offered a reasonable priceI am fully willing to fight/drag this on for as long as necessaryI have contacted my insurance agency for assistance in the matterI will be contacting to local news to make this a little more clear for you people how serious I amAnd if necessary I will be filing a lawsuitGrange insurance will looked down apon by my family and every single person I have contact with

I have not received a refund check for my canceled automobile policyIf it was mailed out on 3/22/I should have received it by now
Regards,*** ***

Thank you for your letter dated Jan 6, and a copy from Grange Insurance dated Jan 5, 2017.I know "the policy has since cancelled for non-payment of premium."Thank you so much, that regains me a silent environmentSo I ask you to stop the #***.Best regard

I strongly disagree with Grange InsPutting earned premium on me. I have enclosed a note, copies of different dollar amtscheck paid in full to Grange Insup to 3/20/17, made my own copy of statement to send second payment.I called Grange Inson 2/15/(Wed.) at 12:pm talked to Dee Dee, she verified my Insdate was good until 3/20/2017. I told her I was getting a new InsCoand I felt my policy was cancelled/terminatedMy new Ins effected date 2/25/17. I should not have to pay Grange Insfor getting new Ins

The estimate to fix the Suzuki is not I was told on the phone that I had no choice but to take their 70% settlement unless I planned on getting a lawyerI really don't think that is what u called agreed to settle I also have received another medical bill in the amount of When their client hit my motorcycle their client Accepted 100% responsibility not 70% which the insurance company is trying to do now doesn't fix my brand new bike your client hit and threw me off ofAbsolutely ridiculous to do business this way and will never consider this insurance company with any of my friends or family's needs . Regards,
*** ***

Hello,I filled a complaint about Grange auto Insurance one Aug 6, I have not received any updates on this matterI was wondering what the status is of this complaint.Sincerely,

To Whom It
May Concern:This is a
response to a complaint received from Wanda MillerThe policy
was cancelled per the insured’s request with an effective date which matches
the cancellation date mentioned in her complaint. The invoice that the insured is disputing is
for coverage provide
up to the cancellation date and is due to Grange
Insurance.Thank you for
allowing Grange Insurance to respond to this complaint

*** * *** *** would not have repaired my vehicle unless I agreed to pay the labor rate difference as Grange would not and I would have had to take my vehicle to a different shop If I wanted to go to the shop of my choice, which I did, and as laws state, insurance companies are not able to tell you what shops you can and can not take your vehicle to for repairs, then they should cover the labor rate cost from *** * *** *** Grange, through refusing to pay the entire labor rate for the repairs, was in their way preventing me from taking my car to the shop of my choice which I knew was going to do quality work, right, the first time I do not know how many people would actually pay the difference that Grange would not pay to have their vehicle repaired, and I probably would not have either and would have gone to a different shop to prevent me from having to pay out of my own pocket for something that was not my fault in the first place if I had not had experiences with other shops in the Columbus, Ohio area My family has taken vehicles to shops Grange "prefers" to have repairs done, and we have been back three times because these preferred shops can not do proper work, take short cuts which has caused the paint to peal off the car time after time, several years after the repairs are made This was not something I was going to do with a $40,car that is less than years old. I would also like to further state that *** * *** *** has informed me they are paid by numerous other insurers the entire $an hour labor rate and this has been their rate for several years now
Regards,*** ***