Free Country

Revdex.com:
At this time, I have not been contacted by Free Country regarding complaint ID ***
Sincerely,
*** ***
I RECEIVE No RESPONSE FROM THE BUSINESS AS WELL AND THIS HAS
NOT BEEN RESOLVED AS OF BY THEM I WOULD LIKE THIS TO BE RESOLVED SOON BUT THEY ARE NOT HONORING THEIR WARRANTEE ON THEIR PRODUCTAlso KEEP THIS CASE OPEN AND NOTE DATED THAT THEY DID NOT RESPOND TO YOU AS WELL I WOULD LIKE TO GO FORWARD WITH THIS UNTIL THEY RESOLVE THE ISSUETHANKS
** *** *** 5/**/

At this time, I have been contacted directly by Free Country regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
As of today I had not hear from them and want you an e mail but at 1:pm a ups came and it was a replacement jacket so this has been resolved today 5/**Thanks for your help** *** ***.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Review: I had purchased a jacket from Free country web site on 12/**/13. And with in a short time the liner of my free country 3in1 jacket came a part from the in seam of the liner and came a part on there web site I see that the jackets have a 1yr warranty on there products. This is why I had ordered the jack from them. I am in the year warranty. I e mailed them and they are telling me that the warranty was only a 30 day return or exchange of there Products I had informed them by e mail of the e mail and also attached a photo of there web site warranty information that it's for a year. I have not heard from them again I as the consumer feel that I was misled and sold a defective jacket that the thread came a part in the liner and came apart this is a manufacture defect in the jacket I jest wanted the liner replaced and Honor there warranty that is on there website.Desired Settlement: For them to replace the defective jacket with a non defective jacket with out any cost to me. And without any issues basically for them to honer there warranty and product.

Consumer

Response:

At this time, I have not been contacted by Free Country regarding complaint ID [redacted].

Sincerely,

I RECEIVE No RESPONSE FROM THE BUSINESS AS WELL AND THIS HAS NOT BEEN RESOLVED AS OF BY THEM I WOULD LIKE THIS TO BE RESOLVED SOON BUT THEY ARE NOT HONORING THEIR WARRANTEE ON THEIR PRODUCT. Also KEEP THIS CASE OPEN AND NOTE DATED THAT THEY DID NOT RESPOND TO YOU AS WELL. I WOULD LIKE TO GO FORWARD WITH THIS UNTIL THEY RESOLVE THE ISSUE. THANKS

[redacted] 5/**/14...

Consumer

Response:

At this time, I have been contacted directly by Free Country regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

As of today I had not hear from them and want you an e mail but at 1:pm a ups came and it was a replacement jacket so this has been resolved today 5/**. Thanks for your help. [redacted].

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,