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Freedom Auto Sales

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Reviews Car Dealers, Used Car Dealers, Vans Freedom Auto Sales

Freedom Auto Sales Reviews (2)

On 2-14-we sold a Hyundai Elantra to this couple, We received all standard information needed on credit ap as any car dealThis customer wrote us a $down payment check that bounced which incurred a $bounched check feeWe were trying to receive all proof of income, proof of
residence and all necessary docs to send to their lender, customer was to bring us pay stubs and never did, customer said she mailed them but they have never shown even to this dayWhen lender could not verify income from customers employer we here at dealership were able to contact the person who verifies employment and verified employment of start date Jan that made him a one month and three day employee not the one year and six months stated on credit ap, his pay went from $3,a month as stated on credit ap to verified from bank statement from Jan 17th to Feb 14thI had been trying to reach this customer from 02/22/to 03/10/left several messages with no responceFinally we had to secure our product since by now the lenders have turned down the deal for lack of income and job timeBecause they refused to contact us or return our calls we had to hire a repo company to find our vehicle and they didTHey made contact with the customer and had them bring the car backI told customer I would try to re-summit deal to lenders, but the bank statement provided for proof of income was able to only verify the $income and that was not enough to qualify for this car loanWhen customer brought back the car to us they had damaged the front bumper and fender which cost us $to repair we had a $repo fee and a $bounched check feeso out of the $down payment money we had expences of $so customer received a $check from us to settle this matter

On 2-14-2014 we sold a 2010 Hyundai Elantra to this couple, We received all standard information needed on credit ap as any car deal. This customer wrote us a $600.00 down payment check that bounced which incurred a $25.00 bounched check fee. We were trying to receive all proof of income, proof of...

residence and all necessary docs to send to their lender, customer was to bring us pay stubs and never did, customer said she mailed them but they have never shown even to this day. When lender could not verify income from customers employer we here at dealership were able to contact the person who verifies employment and verified employment of start date Jan 11 2014 that made him a one month and three day employee not the one year and six months stated on credit ap, his pay went from $3,000 a month  as stated on credit ap to 1738.52 verified from bank statement from Jan 17th to Feb 14th. I had been trying to reach this customer from 02/22/2014 to 03/10/2014 left several messages with no responce. Finally we had to secure our product since by now the lenders have turned down the deal for lack of income and job time. Because they refused to contact us or return our calls we had to hire a repo company to find our vehicle and they did. THey made contact with the customer and had them bring the car back. I told customer I would try to re-summit deal to lenders, but the bank statement provided for proof of income was able to only verify the $1753.52 income and that was not enough to qualify for this car loan. When customer brought back the car to us they had damaged the front bumper and fender which cost us $150.00 to repair we had a $325.00 repo fee and a $25.00 bounched check fee. so out of the $600.00 down payment money we had expences of $500.00 so customer received a $100.00 check from us to settle this matter.

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Description: Used Car Dealerships

Address: 8801 Jewel Lake Rd, Anchorage, Alaska, United States, 99502

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