Freedom Choice Solution

It was a nerve-wracking experience.
To put up that much money at once and expect them to sell our timeshare? We certainly had our doubts.
There were red flags; the price jumping from 5x to 7x our maintenance fee, all the misspellings on important documents (power of attorney, contracts, etc.), when they didn't contact us when we missed initialing an important contract, the time of timeshare relief going from 6 months to almost a year...everything felt...off.
But we kept up with the person handling our account on a weekly basis, brought them any concerns we had and MOST IMPORTANTLY: GOING OVER EVERYTHING WITH A FINE TOOTH COMB!
After 11 months, we had called the company who owned our timeshare (TWICE, even...because we couldn't believe them the first time) to have them tell us we were no longer the owners of our timeshare.
WHAT. A. RELIEF!
Freedom Choice Solutions LLC. DID rid us of our timeshare, as promised, but it came at a price and more than a few sleepless nights.","neu-1

I contracted with FCS in Dec '13 to help me cancel my [redacted] Timeshare contract. The cost was $5500 and by March I paid $5000. They clearly informed me NO ACTION would be taken until the fee was paid in full. In March we had some serious financial issues that forced us to enter a Chapter 7 Bankruptcy. We no longer needed the services of FCS. We asked for a refund on March 27 and they have ignored us ever since despite phone calls. They are attempting to STEAL my $5000 as they have done nothing to earn it.Product_Or_Service: Service to cancel time share contractDesired SettlementI expect a refund of the $5000 deposit I gave them.