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Freedom Outdoors Reviews (4)

To whom t may concern, In regards to concerns of Mr [redacted] regarding his [redacted] warrantyFreedom Outdoors spoke with Mr [redacted] on the January 11thAt this time we explained in detail the company policy and processon warranty registrationsOur process is done on a quarterly basisIn regards to his registration his boats was delivered to him in the month of October This would had his registration scheduled on or around end of DecemberDue to the Holidays and personal out it was moved into early January In this process and most of our customer based in the northern statesPurchasing a boat late in the year most do not get to use their boats because of cold weatherThis allow us to assist the customers a even longer warranty period as a courtesy for their purchase The motor in question has now been registered and the year Platinum warranty is being processedOnce we receive notification of the completion then we will pass it on to Mr***.He then will have a complete year [redacted] warranty that will run till January 12, If there is anything else that I need to do please just let me knowThank You, Scott H***Freedom Outdoors

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

To whom t may concern,   In regards to concerns of Mr. [redacted] regarding his [redacted] warranty. Freedom Outdoors spoke with Mr. [redacted] on the January 11th. At this time we explained in detail the company policy and processon warranty registrations. Our process is done on a...

quarterly basis. In regards to his registration his boats was delivered to him in the month of October.  This would had his registration scheduled on or around end of December. Due to the Holidays and personal out it was moved into early January.  In this process and most of our customer based in the northern states. Purchasing a boat late in the year most do not get to use their boats because of cold weather. This allow us to assist the customers a even longer warranty period as a courtesy for their purchase.   The motor in question has now been registered and the 2 year Platinum warranty is being processed. Once we receive notification of the completion then we will pass it on to Mr. [redacted].He then will have a complete 5 year [redacted] warranty that will run till January 12, 2023.   If there is anything else that I need to do please just let me know. Thank You, Scott H[redacted]Freedom Outdoors740.574.5600

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

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Address: 45 Duis St, Wheelersburg, Ohio, United States, 45694-1632

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