Initial Business Response / [redacted] (1000, 15, 2015/06/22) */ On 4/16/the [redacted] agreed to credit repair services with [redacted] Credit in exchange for resources to assist in finding a homeOn 04/24/she verified that she received those resourcesLater that day she called in to complain that she could no longer afford our services and that she was not able to find a home to her likingOn 4/27/the customer sent an email requesting a refundThe refund was processed and the funds were returned to the customers accountAt no point did [redacted] advertise anything that was proven falseThe customers account was canceled prior to us being able to dispute negative items on her behalf Initial Consumer Rebuttal / [redacted] (3000, 17, 2015/06/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) My problem was with freedom rent to ownThey specifically said they would give me a listing of vendors or investors they personally worked with regarding me finding a homeThe list I received was not as suchThere were more listing of homes out of the price range we discussedThere were more rent to own listingsThese were not people they were working withThese were listings of homes that you had to ask IF they would agree to such arrangementsThey were not previously set up for thisYes I canceled withVeracity but my issue was not with themAgain it was Freedom Rent to Own Final Business Response / [redacted] (4000, 19, 2015/06/26) */ On behalf of [redacted] I would like to apologize for your experience with FRTOIf you are still interested in credit repair we are willing to provide you a discount and get you signed upImproving your credit will allow you to eventually purchase a home without rent to own
Initial Business Response /* (1000, 15, 2015/06/22) */
On 4/16/15 the [redacted] agreed to credit repair services with [redacted] Credit in exchange for resources to assist in finding a home. On 04/24/15 she verified that she received those resources. Later that day she called in to complain that...
she could no longer afford our services and that she was not able to find a home to her liking. On 4/27/15 the customer sent an email requesting a refund. The refund was processed and the funds were returned to the customers account. At no point did [redacted] advertise anything that was proven false. The customers account was canceled prior to us being able to dispute negative items on her behalf.
Initial Consumer Rebuttal /* (3000, 17, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My problem was with freedom rent to own. They specifically said they would give me a listing of vendors or investors they personally worked with regarding me finding a home. The list I received was not as such. There were more listing of homes out of the price range we discussed. There were more rent to own listings. These were not people they were working with. These were listings of homes that you had to ask IF they would agree to such arrangements. They were not previously set up for this. Yes I canceled with. Veracity but my issue was not with them. Again it was Freedom Rent to Own.
Final Business Response /* (4000, 19, 2015/06/26) */
On behalf of [redacted] I would like to apologize for your experience with FRTO. If you are still interested in credit repair we are willing to provide you a discount and get you signed up. Improving your credit will allow you to eventually purchase a home without rent to own.
Initial Business Response / [redacted] (1000, 15, 2015/06/22) */ On 4/16/the [redacted] agreed to credit repair services with [redacted] Credit in exchange for resources to assist in finding a homeOn 04/24/she verified that she received those resourcesLater that day she called in to complain that she could no longer afford our services and that she was not able to find a home to her likingOn 4/27/the customer sent an email requesting a refundThe refund was processed and the funds were returned to the customers accountAt no point did [redacted] advertise anything that was proven falseThe customers account was canceled prior to us being able to dispute negative items on her behalf Initial Consumer Rebuttal / [redacted] (3000, 17, 2015/06/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) My problem was with freedom rent to ownThey specifically said they would give me a listing of vendors or investors they personally worked with regarding me finding a homeThe list I received was not as suchThere were more listing of homes out of the price range we discussedThere were more rent to own listingsThese were not people they were working withThese were listings of homes that you had to ask IF they would agree to such arrangementsThey were not previously set up for thisYes I canceled withVeracity but my issue was not with themAgain it was Freedom Rent to Own Final Business Response / [redacted] (4000, 19, 2015/06/26) */ On behalf of [redacted] I would like to apologize for your experience with FRTOIf you are still interested in credit repair we are willing to provide you a discount and get you signed upImproving your credit will allow you to eventually purchase a home without rent to own
Initial Business Response /* (1000, 15, 2015/06/22) */
On 4/16/15 the [redacted] agreed to credit repair services with [redacted] Credit in exchange for resources to assist in finding a home. On 04/24/15 she verified that she received those resources. Later that day she called in to complain that...
she could no longer afford our services and that she was not able to find a home to her liking. On 4/27/15 the customer sent an email requesting a refund. The refund was processed and the funds were returned to the customers account. At no point did [redacted] advertise anything that was proven false. The customers account was canceled prior to us being able to dispute negative items on her behalf.
Initial Consumer Rebuttal /* (3000, 17, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My problem was with freedom rent to own. They specifically said they would give me a listing of vendors or investors they personally worked with regarding me finding a home. The list I received was not as such. There were more listing of homes out of the price range we discussed. There were more rent to own listings. These were not people they were working with. These were listings of homes that you had to ask IF they would agree to such arrangements. They were not previously set up for this. Yes I canceled with. Veracity but my issue was not with them. Again it was Freedom Rent to Own.
Final Business Response /* (4000, 19, 2015/06/26) */
On behalf of [redacted] I would like to apologize for your experience with FRTO. If you are still interested in credit repair we are willing to provide you a discount and get you signed up. Improving your credit will allow you to eventually purchase a home without rent to own.