Freedom Roofing Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  All repairs were declined becausr no explanation  was given as to how under theirinspection and maintenance was any of the admitted list of problems sited, detected, or serviced. Even as noted, upon inspection only 2 parts were suggested for replacement, none which were the motor, the coil, or a need for coolant, but when moving forward with the inintial repairs, NOW its this, that, & the other...none of which was noted, mentioned or caught by your technician in the initial inspection just 3-4 weeks prior. At that point the purchase of a new system was beginning suggested due to cost of repairs. However as the home owner I needed questions answered before moving forward with any continued business with Boulden because it had become apparent that Boulden and its technicians had been giving no and/ or subpar service, had not honored the total care agreement with any integrity or professionalism. I was not going to invest any more time and money with this company unless they could answer those question, to which I received no response. In addition, I reiterate that upon gathering other options and quotes from other industry professionals I learned that my initial install, also performed by Boulden, was subpar as well and the system has documented recalls and problems specifically with the coil that I was not notified of prior to or even when I asked about concern or problems with the system, again very unethical practices and behavior, that consumers should be protected against. Perhaps a case for the Attorney General's Office. Please advise 
Regards,