I had a very disappointing and frustrating experience with Camping World of Richmond. I reached out as an out-of-state buyer to ask for the APR, estimated monthly payments, available discounts, and full out-the-door pricing for a 2026 Coleman 13R.
Despite submitting a full credit application through a sister Camping World location just days prior, the Richmond dealership refused to give me any financial information unless I first sent a photo of my driver's license, even though a hard credit pull had already been done and I was only asking for basic terms to make an informed decision.
When I cited my rights under the Truth in Lending Act (TILA), which gives all consumers the right to review credit terms and costs before agreeing to credit or providing additional sensitive ID, the communication was cut off and I never received a response.
Know your rights: Under TILA (15 U.S. Code § 1638), consumers are entitled to clear disclosure of key financing terms, including APR, loan term, total cost, and payment schedule, before signing or committing to a loan.
This refusal to share terms unless you “hand over ID” raises serious concerns about transparency, consumer rights, and possible sales pressure tactics. It may also deter people on fixed incomes or vulnerable buyers from safely shopping.
As a disabled buyer living on SSDI, I needed to make a cautious, informed decision. I expected basic respect and legal compliance, not to be stonewalled for asserting my rights.
If you’re considering doing business here, get everything in writing and know your federal protections. I’ve filed complaints with the Indiana Attorney General and the Federal Trade Commission to protect other buyers.
I had a very disappointing and frustrating experience with Camping World of Richmond. I reached out as an out-of-state buyer to ask for the APR, estimated monthly payments, available discounts, and full out-the-door pricing for a 2026 Coleman 13R.
Despite submitting a full credit application through a sister Camping World location just days prior, the Richmond dealership refused to give me any financial information unless I first sent a photo of my driver's license, even though a hard credit pull had already been done and I was only asking for basic terms to make an informed decision.
When I cited my rights under the Truth in Lending Act (TILA), which gives all consumers the right to review credit terms and costs before agreeing to credit or providing additional sensitive ID, the communication was cut off and I never received a response.
Know your rights: Under TILA (15 U.S. Code § 1638), consumers are entitled to clear disclosure of key financing terms, including APR, loan term, total cost, and payment schedule, before signing or committing to a loan.
This refusal to share terms unless you “hand over ID” raises serious concerns about transparency, consumer rights, and possible sales pressure tactics. It may also deter people on fixed incomes or vulnerable buyers from safely shopping.
As a disabled buyer living on SSDI, I needed to make a cautious, informed decision. I expected basic respect and legal compliance, not to be stonewalled for asserting my rights.
If you’re considering doing business here, get everything in writing and know your federal protections. I’ve filed complaints with the Indiana Attorney General and the Federal Trade Commission to protect other buyers.
Elizabeth J.