Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Fixing the leak in our hot water faucet took no more than minutes, and $for the part was excessive Thus, about $extra charge was extraordinary, if that was the amount added to the estimate In addition, no apology or mention was made by the company about the PAST DUE BILLS sent to us after our payment on time, in spite of our contacting them each time to correct our account
Regards,
*** ***
ANDERSON HILLS PLUMBING, INC 6229 BEECHMONT AVENUE CINCINNATI, OHIO 45230 513-232-3821[redacted] Cincinnati, Ohio [redacted]ld # [redacted] Date of Service: [redacted]March 20, 2017Dear Mr. [redacted],Upon review of you work order, We see that an additional job was added to repair lavatory faucet...
in master bath. That added additional time and materials to original service request to replace a toilet that you Supplied.Your job was paid in full on December 15, 2016 on a [redacted] credit card. A receipt for that payment was mailed to you at that time. We show a Zero balance on your account.I hope this clears up any questions you may have concerning total of invoice.Sincerely, nderson Hills P
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Fixing the leak in our hot water faucet took no more than minutes, and $for the part was excessive Thus, about $extra charge was extraordinary, if that was the amount added to the estimate In addition, no apology or mention was made by the company about the PAST DUE BILLS sent to us after our payment on time, in spite of our contacting them each time to correct our account
Regards,
*** ***
ANDERSON HILLS PLUMBING, INC 6229 BEECHMONT AVENUE CINCINNATI, OHIO 45230 513-232-3821[redacted] Cincinnati, Ohio [redacted]ld # [redacted] Date of Service: [redacted]March 20, 2017Dear Mr. [redacted],Upon review of you work order, We see that an additional job was added to repair lavatory faucet...
in master bath. That added additional time and materials to original service request to replace a toilet that you Supplied.Your job was paid in full on December 15, 2016 on a [redacted] credit card. A receipt for that payment was mailed to you at that time. We show a Zero balance on your account.I hope this clears up any questions you may have concerning total of invoice.Sincerely, nderson Hills P