Freight Sales

Dear Mr [redacted] , Your vehicle is obviously having a charging system problemWhy would a certified mechanic have you replace an alternator and both batteries if the problem was supposedly coming from an alarm and remote start install? An install of this type would not hinder the charging of a vehicleThis install is low voltage and connects directly into the factory data bus lines using a factory approved module that communicates with the factory computer to operateThis could in no way take out an alternator or dual battery setupA certified mechanic with the proper equipment could also easily read the trouble codes on the vehicle and tell you specifically what the codes areAgain, we have done everything in our power to help you with this problem and we are confident that this install has nothing to do with the problems in your vehicleWe have gone as far as we are willing to go to diagnose your problemAs stated in our response you need to bring the vehicle into the [redacted] Sincerely, Audio Express Management

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***- [redacted]