Fremont Dental Group

We extracted teeth on above patient and made upper and lower immediate dentures for patientWe tried to deliver dentures on January 7, Ms [redacted] at this time stated she felt pain, and that she still had teen in upper areas of #and #We took x-rays of these areasIt shows slight pieces of root tips, maybe a silver of a toothDr [redacted] offered to remove the pieces and adjust dentureMs [redacted] at this time stated it hurts; just give me my teeth, I'm leavingWe explained to her we just wanted to make sure they fit and that the patient was happyAt this point patient said forget it and stormed outWe called the patient to have her to come in and deliver dentures to herPatient said no and that she would be going somewhere else

We extracted teeth on above patient and made upper and lower immediate dentures for patient. We tried to deliver dentures on January 7, 2015. Ms. [redacted] at this time stated she felt pain, and that she still had teen in upper areas of #6 and #11. We took x-rays of these areas. It shows slight pieces...

of root tips, maybe a silver of a tooth. Dr. [redacted] offered to remove the pieces and adjust denture. Ms. [redacted] at this time stated it hurts; just give me my teeth, I'm leaving. We explained to her we just wanted to make sure they fit and that the patient was happy. At this point patient said forget it and stormed out. We called the patient to have her to come in and deliver dentures to her. Patient said no and that she would be going somewhere else.

Review: I went to dentist he pulled all my teeth said I would have teeth in six weeks. It's been almost five mo.still no teeth when I would call they would put me on hold and not come back to the phone or t hey said they would call me right back and didn't.finally when I called theysaidb they were in but when I got there they didn't fit and I told home he didn't pull all the teeth he said yes he did. The teeth had caps on them and had fallen off but you could still see them. I just walked out I went to another dentist and he stayed and found six teeth the other dentist missed. Because I'm on medical the new dentist can't give me dentures because the dumb dentist already sent a clams on my dentures and I'm now stuck with no teeth at all. The new dentist said he would do it but he can't until he gets letter from medical saying he will get paid for the work.and I work with the public and it don't look good me having no teeth, plus I can't eat anything. Please please help me.oh and when I went in to get my teeth the dentist finally said ok let's take some xrays then and he still said there was no teeth left but there is still those six teeth there. He's a quack.Desired Settlement: I just want the new dentist to be able to get my dentures made for me. I don't see how the other dentist can charge medical when I never got them.

Business

Response:

We extracted teeth on above patient and made upper and lower immediate dentures for patient. We tried to deliver dentures on January 7, 2015. Ms. [redacted] at this time stated she felt pain, and that she still had teen in upper areas of #6 and #11. We took x-rays of these areas. It shows slight pieces of root tips, maybe a silver of a tooth. Dr. [redacted] offered to remove the pieces and adjust denture. Ms. [redacted] at this time stated it hurts; just give me my teeth, I'm leaving. We explained to her we just wanted to make sure they fit and that the patient was happy. At this point patient said forget it and stormed out. We called the patient to have her to come in and deliver dentures to her. Patient said no and that she would be going somewhere else.