Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business has not changed its response or approachMy issues (highlighted in prior communications) remain unaddressedFurthermore, I have been a client on [redacted] and many other online shopping venues for a couple of decades and have never encountered such inflexibility, unresponsiveness and simple lack of courtesy in any business that I have dealt withIt is disappointing to see that the business remains staunchly uncooperative (and further more conducts their communications in suc a rude and dismissive tone)If after all this time and effort in communication, their response is not altered, I will have to inform all these online shopping venues of my concerns regarding this business and will also be unable to recommend them on any online reviews or to my large group of friends In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# 11467212, and have determined that my complaint has NOT been resolved because: Hello, I did not ask for full refund [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Again, as we have stated to this customer numerous timesIt clearly states that this is a customer itemThis was purchased on [redacted] the entire package delivery date on [redacted] was Shipping service [redacted] This was clearly known when the order was placedThe package was delivered a head of scheduleThe plaque cost is $that is the amount that will be deductedThe mail box as not been returned to us and return information was provided on 12/*/We offer a day return policyThe RMA provided was good or daysThis is now expiredThe total refund issued would be $subject to inspectionThis also depends on the condition of the item being returnedThis it in not in the condition that we sent it in there will be a 15% restocking fee.This is not negotiableThis mater is closedThe item has not been returned and another couple of days it ill not beThank you,Asavings
Hello, I tried calling you this morning regarding your orderI am sorry I missed youI am truly sorry that this package did not arrive as exceptedI assure you that this order left our NJ warehouseI do not see that you emailed us regarding this problemI called because I wanted to see if you wanted a reshipment that I can get shipped out for your today Please let me know how you would like to proceed Thank you,Joyce P
Hello,I am truly sorry for the delay in responding to our complaintWe have confirmed with our returns department that one of the units were returnedI have issued you a refund of $ this morningYou should see this on your ***n account immediatelyThank you for your patienceAsavings
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business continues to iterate the same inadequate responseThe custom plaque is (a) not reasonably worth 35% of the purchase price for the whole item which includes a large and heavy mailbox and (b) was sent to me days after I placed the order and days after I requested cancelation of the order from ASavings (i.eits preparation could have been aborted when I called) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We I left you a message and can assure this was shipped from out NJ warehouse on 11/*The fact that a label is created and shows not shipped, I am sorry forI certainly understand the frustration, would you like for us to reship this item to you? We will fight with ***Please let me know how you would like to proceed You can email me directly at [redacted] if that would be easierThank you,Joyce P
Hello [redacted] On 1/you were provided return instruction, in a different email you were provided a return labelPlease check your spam folder for the return labelThank you,aSavings
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business has not changed its response or approachMy issues (highlighted in prior communications) remain unaddressedFurthermore, I have been a client on [redacted] and many other online shopping venues for a couple of decades and have never encountered such inflexibility, unresponsiveness and simple lack of courtesy in any business that I have dealt withIt is disappointing to see that the business remains staunchly uncooperative (and further more conducts their communications in suc a rude and dismissive tone)If after all this time and effort in communication, their response is not altered, I will have to inform all these online shopping venues of my concerns regarding this business and will also be unable to recommend them on any online reviews or to my large group of friends In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# 11467212, and have determined that my complaint has NOT been resolved because: Hello, I did not ask for full refund [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Again, as we have stated to this customer numerous timesIt clearly states that this is a customer itemThis was purchased on [redacted] the entire package delivery date on [redacted] was Shipping service [redacted] This was clearly known when the order was placedThe package was delivered a head of scheduleThe plaque cost is $that is the amount that will be deductedThe mail box as not been returned to us and return information was provided on 12/*/We offer a day return policyThe RMA provided was good or daysThis is now expiredThe total refund issued would be $subject to inspectionThis also depends on the condition of the item being returnedThis it in not in the condition that we sent it in there will be a 15% restocking fee.This is not negotiableThis mater is closedThe item has not been returned and another couple of days it ill not beThank you,Asavings
Hello, I tried calling you this morning regarding your orderI am sorry I missed youI am truly sorry that this package did not arrive as exceptedI assure you that this order left our NJ warehouseI do not see that you emailed us regarding this problemI called because I wanted to see if you wanted a reshipment that I can get shipped out for your today Please let me know how you would like to proceed Thank you,Joyce P
Hello,I am truly sorry for the delay in responding to our complaintWe have confirmed with our returns department that one of the units were returnedI have issued you a refund of $ this morningYou should see this on your ***n account immediatelyThank you for your patienceAsavings
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business continues to iterate the same inadequate responseThe custom plaque is (a) not reasonably worth 35% of the purchase price for the whole item which includes a large and heavy mailbox and (b) was sent to me days after I placed the order and days after I requested cancelation of the order from ASavings (i.eits preparation could have been aborted when I called) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We I left you a message and can assure this was shipped from out NJ warehouse on 11/*The fact that a label is created and shows not shipped, I am sorry forI certainly understand the frustration, would you like for us to reship this item to you? We will fight with ***Please let me know how you would like to proceed You can email me directly at [redacted] if that would be easierThank you,Joyce P
Hello [redacted] On 1/you were provided return instruction, in a different email you were provided a return labelPlease check your spam folder for the return labelThank you,aSavings
[redacted] is the email address that we sent this label to twicePlease check your spam folderThank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]