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Frenchtown Transmission

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Frenchtown Transmission Reviews (1)

We are sorry for Mr***’s situation but Mr*** bought a used car and brought it to us without any of us knowing it had more than one problem. Mr*** repeatedly stated that he doesn’t know much about cars and struggled with describing what was wrong. We determined as best as we
could that his original complaint was it was shifting hard. His computer controlled transmission will begin shifting hard 1st to 2nd and 2nd to 3rd as a defense mechanism when the computer detects a malfunction His torque converter clutch was not holding slip RPM to the minimum it is designed to do. This malfunction results in damage to the torque converter and will cause the computer to initiate its defense mechanism known as adaptive learning We did repair that malfunction. After performing that repair we determined the hard shift between 2nd and 3rd persisted. Research found this to be a not common problem with the computer but frequent enough the salvage yards in the states in our region had no computers left to buy. Ford had the computer on national back order with no estimation when more would be produced. As far as his exhaust, it was rusty and once we took it off it would not go back on again. We didn’t put the rust on the exhaust and we cannot wipe it offIt was not our idea to design the car so repairmen have to partially remove the exhaust to service the transmission Mr*** can thank Ford/Lincoln for that. Our original estimate did not include a new exhaust system.Again we are sorry for Mr***’s experience with his car purchase but we feel refunding Mr*** half of his money was fair enough and we do not feel compelled to give back anymore.*** ***Manager

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Address: 1718 N. 2nd Street, Saint Charles, Missouri, United States, 63301-2160

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