Frenchy

Review: On the 22nd of July, I purchased a print online from the store.I listed my business address in the delivery information and also added the business name in the requested field. Upon receiving confirmation of the email, I noticed the business name was not listed on the delivery details. This would have caused a problem as there are numerous offices in my building.I responded to the confirmation immediately by return email and asked them to confirm that the business would be listed on the postal address. I also asked for an approximate timeframe on delivery. After receiving no response, I emailed again on the 30th of July and again on the 7th of August.To date, I have received no correspondence from the online retailer and my purchase has failed to arrive.Details of my purchase are as follows:Date: 22nd of JulyProduct: 1x Tom Petty - Tom Petty & Heartbreakers (8x10) for $50.00 eachShipping Fee - $20.00 USDTotal - $70.00 USDConfirmed Billing Details [redacted] Requested Billing Details [redacted]Desired Settlement: I would like the matter resolved with the goods sent express post to my requested billing details.This purchase is a birthday present for my boyfriend.Coincidentally, my reason for purchasing this item is that he had tried to purchase the same item a year ago and it never arrived.