Freshen Up Laundry

We mailed a check out to Ms [redacted] on August We were notified by her bank that it was received and cashedAfter it was reported that the check was not received, we had to wait for our bank to complete their investigation of the lost checkThen, we were recently notified that the check was not cashed, therefore, we issued an electronic refund via [redacted] (proof attached) to avoid the same situation

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved

She was refunded her payment through Paypal.[redacted]

We mailed a check out to Ms. [redacted] on August 21. We were notified by her bank that it was received and cashed. After it was reported that the check was not received, we had to wait for our bank to complete their investigation of the lost check. Then, we were recently notified that the check was...

not cashed, therefore, we issued an electronic refund via [redacted] (proof attached) to avoid the same situation.