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Freshly Pressed Printing

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Freshly Pressed Printing Reviews (1)

I started business with Freshly Pressed Printing back in March. I had placed a large order for various kids shirts for my shop and was very clear about the deadline of when they were needed (before Mar. 26th 2014). As that deadline date got closer, I continued to email to make sure they were still scheduled to arrive on time. Each time it took a couple of days to respond and in the end the shirts came in that morning and they told me the day before that they were missing about 35 shirts in my order. They told me that they should be scheduled to arrive the following week. The week passed and nothing. [redacted]. Once I got a hold of them they gave me another expected date for it to arrive and again nothing. For the last 2 months they continue to give me dates as to when I should get my products and the time passes and still no shirts. They do not email and let me know what is happening with my situation. [redacted]. They dates have passed and I have emailed them and then they told me that week they would arrive. It is now another week later and no response and no product.Product_Or_Service: toddler tshirts and raglansDesired SettlementI would like my missing products as well as a partial refund on my order.[redacted]Business Response Dear [redacted], As mentioned on numerous occasions we were having problems with the supplier of the shirts, which were special order. Please note you received 90% of your order on time. The timeline for special orders is minimum 5 - 10 business days to arrive to us. I did make you aware before ordering that we have problems with this specific supplier. We made the initial order. They didn't send us 24 of the shirts (not 35 as you mentioned). Those shirts were re-ordered and we were again told minimum 5 - 10 business days. The supplier received the shirts and held them thinking we were going to add them to a bigger order. We were not made aware of this until I called to follow up and was told the shirts were sent back. So once again we re-ordered with a lead tie of the minimum 5 - 10 business days to arrive to us. So we are roughly at the 1st week of may. The statement of the shirts being here on the 16th or 19th of MAY was in regards to us receiving them. We printed them as soon as they arrived. Shipped them at our expense. Issued a refund, gave sincere apologies and issued a credit for any further printing needed all before this complaint was filled with Revdex.com noting your desired resolution.[redacted]

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Description: Printers

Address: 1755 McAra St, Regina, Saskatchewan, Canada, S4N 6H5

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