Freshwater

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***As long as the updated sign remains posted until the alkaline water is available I will consider this complaint resolved
Regards,
*** ***

Hello ***,This is *** ***, owner of Freshwater in Tustin, CAFrom our last discussion yesterday, June 16, 2016, I am writing to inform that I have amended the sign in front of our storeThe banner now reads, "Alkaline Drinking Water Coming Soon." Please accept this as a way to reconcile
the customer's complaint. As you already know, the alkaline machine is already set up in our storeHowever, the delay in selling alkaline water is due to the lack of the testing tool from the manufacturerOnce we receive the tool from manufacturer, which should be within the next few weeks, we will be ready to sell alkaline drinking water, as advertised. Should you have any questions, please contact me either by phone at *** *** or by email at *** Thank you,

Hello [redacted],

This is [redacted], owner of Freshwater in Tustin, CA. From our last discussion yesterday, June 16, 2016, I am writing to inform that I have amended the sign in front of our store. The banner now reads, "Alkaline Drinking Water Coming Soon." Please accept this as a way to reconcile the customer's complaint. 
As you already know, the alkaline machine is already set up in our store. However, the delay in selling alkaline water is due to the lack of the testing tool from the manufacturer. Once we receive the tool from manufacturer, which should be within the next few weeks, we will be ready to sell alkaline drinking water, as advertised. 
Should you have any questions, please contact me either by phone at [redacted] or by email at [redacted] 
Thank you,