Fresno Bekins Moving & Storage

Initial Business Response /* (1000, 5, 2016/01/12) */
Estimate given was based on son's view of what was going to move and items not being movedThe owner was not thereWith garage and shed full of miscellaneous items we were told to figure about half of all item and rest was going to be
discarded, as it turned out all the garage and shed was put into storageItems inside the house were also added that wasn't suppose to be movedStorage cost is being honored November storage was N/C Decand Jan is $plus Insurance which is $per moTotal storage is #per mo
We did lower ** *** moving expenses to $adding storage insurance for Nov$and Dec.and Janstorage of $each moTotal for everything is $
Initial Consumer Rebuttal /* (3000, 7, 2016/01/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The garage was being looked by the mover and estimated , any thing extra was moved by the sone, the inside house was talked about before signing,meaning we had one more dinning table pluse chairs and shelve not sure if we wanted to be moved, and that should have not added another $3000,the problem is they do not disclose the extra costs before agreement.we already paid for insurance,that we agreed on..we were NEVER told $will be added for monthly storage insurance..NEVER WAS TOLD...and that is not right.they have just said $pee month.and each agreement it was asked " this charge is it right, no other hidden charges ?" And the respond was no other charges...we could have taking the stuff to different storage with no extra charges and could access the stuff without extra charges
Final Business Response /* (4000, 9, 2016/01/21) */
Feb 01, Bekins will reduce monthly storage cost to $per month as stated on Estimated costInsurance will be dropped to basic coverage for the remainder of the storage tenureSorry for the confusion of the additional cost per mo
Final Consumer Response /* (2000, 11, 2016/01/22) */
(The consumer indicated he/she ACCEPTED the response from the business.)