The vehicle for [redacted] was brought in for repairs on Aug Repairs were completed on Aug [redacted] called on Aug with some concerns about the repairI went to her workplace to look at the concernsShe pointed out that the bumper gap to the hood was not even, the passenger headlamp doesn’t fit correctly, and there was a scratch on the front bumper coverI agreed that those defects need to be addressed and offered to pick the car up at her work and take it to the shop to have the defects correctedShe called back the next day and said she as upset and would take the car to another shopI still offer to pay for the defects from our original repairAll the repairs that were listed on the repair order were doneI will work with the customer to take care of the defects that are thereI haven’t been told what the cost will be to remedy the defects [redacted] Fresno Body Works
The vehicle for [redacted] was brought in for repairs on Aug 15. Repairs were completed on Aug 18. [redacted] called on Aug 21 with some concerns about the repair. I went to her workplace to look at the concerns. She pointed out that the bumper gap to the hood was not even, the passenger...
headlamp doesn’t fit correctly, and there was a scratch on the front bumper cover. I agreed that those defects need to be addressed and offered to pick the car up at her work and take it to the shop to have the defects corrected. She called back the next day and said she as upset and would take the car to another shop. I still offer to pay for the defects from our original repair. All the repairs that were listed on the repair order were done. I will work with the customer to take care of the defects that are there. I haven’t been told what the cost will be to remedy the defects. [redacted] Fresno Body Works
The vehicle for [redacted] was brought in for repairs on Aug Repairs were completed on Aug [redacted] called on Aug with some concerns about the repairI went to her workplace to look at the concernsShe pointed out that the bumper gap to the hood was not even, the passenger headlamp doesn’t fit correctly, and there was a scratch on the front bumper coverI agreed that those defects need to be addressed and offered to pick the car up at her work and take it to the shop to have the defects correctedShe called back the next day and said she as upset and would take the car to another shopI still offer to pay for the defects from our original repairAll the repairs that were listed on the repair order were doneI will work with the customer to take care of the defects that are thereI haven’t been told what the cost will be to remedy the defects [redacted] Fresno Body Works
The vehicle for [redacted] was brought in for repairs on Aug 15. Repairs were completed on Aug 18. [redacted] called on Aug 21 with some concerns about the repair. I went to her workplace to look at the concerns. She pointed out that the bumper gap to the hood was not even, the passenger...
headlamp doesn’t fit correctly, and there was a scratch on the front bumper cover. I agreed that those defects need to be addressed and offered to pick the car up at her work and take it to the shop to have the defects corrected. She called back the next day and said she as upset and would take the car to another shop. I still offer to pay for the defects from our original repair. All the repairs that were listed on the repair order were done. I will work with the customer to take care of the defects that are there. I haven’t been told what the cost will be to remedy the defects. [redacted] Fresno Body Works