Fresno Chrysler Dodge Jeep Ram

I am rejecting this... response because: They still did not disclose that fact that it had previously been stolen. Dealers are telling me the value of a stolen vehicle drops regardless as to whether or not it was returned or salvaged.I did speak to the owner and he said they didn’t notice it had been stolen.

Initial Business Response /* (1000, 5, 2016/01/07) */
THE DEALER WILL NOT BE RETURNING THE CUSTOMER ANY MONIESTHAT WAS THE COST FOR RETURNING THE VEHICLECOST OF DEPRECIATION, THE VEHICLE CAN NOT BE SOLD AS A NEW VEHICLE NOWTHE VEHICLE HAS MILES ON ITTHE REBATE NOW CAN NOT BE
OFFERED TO WHOM EVER MAY BUY THE VEHICLE NOW
Initial Consumer Rebuttal /* (3000, 7, 2016/01/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
We are not happy with the response from the dealer and we feel that they are still being unfair, for many reasonsFirst, the dealer had told us, that the rebate for the vehicle was $3,not $2,as agreed upon and written on our contract, per line E on the Sales Contract; which went into effect on Thursday, December 10th,
Secondly, when I was going to return the vehicle hours later, the car only had less than miles on it; because I drove it from the lot, to my home; which was approximately blocks away; and it sat there overnight and was not driven until we drove it back to the dealership the next dayAfter discussing it through the night with my Husband, we discovered that it did not meet our needs; so I promptly returned it to the dealer the next morning; because my Husband was at work and he was unable to take the day off; we figured that this "return" would be smooth, since the car had merely left the lot hours earlier, with less than miles on it from when we drove it off the lot; just hours before
Thirdly, when I spoke with the sales manager, I told him about our situation and that we could not keep the car, because it did not meet our needsHe looked at me, and told me that there was nothing that he could do; that once I drove the car off the lot the night before that it was ours and that he would not take it backHe then proceeded to tell me that if I came up with $5,cash, that he would take the car back that dayI asked the sales manager, before I left the dealership on Friday what would happen if I put more miles on the vehicle before bringing the $5,to him in cash; he told me that the miles would not matter, the answer regarding the miles seemed a little strange to us; but we took his word for it and trusted him, that it would be no problemIf we would have known, that the miles would have been an issue; we would have left the vehicle at the dealership on Friday and came back with the $5,So, over the weekend; my husband and I asked friends and family to loan us the money so that we could take care of this situation
Next, when we went back into the dealership and paid the $5,in the form of a Cashier's Check, which they were reluctant to take; because they wanted cashAs well as there was still no mention about miles that were on the vehicleWe signed the documents, and gave them their keys back and walked out that day
Lastly, the sales tax of the vehicle was added to the financing of the vehicle, since the vehicle was returned, and the loan was never placed into our names; the amount of the taxes of the vehicle $2,465.86, which is written on the contract and can be found on line J of the Sales Contract, and was agreed upon by all parties at the timeWe feel that it should be returned back to us, since we do not have the vehicle, that we paid the taxes on; which is part of the $5,
We truly feel that this is unfair, the dealer was not truthful to us, and we feel that we were pressured into keeping the carI feel that, the dealer is upset because they lost a sale and want to make a $5,profit on a car that we returned, before the processing of any paperwork went through

Initial Business Response /* (1000, 5, 2015/06/19) */
Debtor's contract for the purchase of her Chrysler states that her agreed upon and contracted down-payment due is $1500.00; of which, $was receipted on 02/27/and deposited on 03/02/This $payment was received
via Bank of America check clearing #Debtor did not pay any amounts to us via "cash" payment on 02/27/2015; day of contract/purchaseDebtor provided us with a second Bank of America check (#126) in the amount of $which was deposited on 3/30/15; however, this check was returned to us on 04/02/due to "insufficient funds"The salesperson who assisted the debtor with her purchase attempted to contact her to obtain resolution on the outstanding $dueOn 04/08/and after numerous attempts to contact the debtor an email was received by the salesperson from said debtor that contains several excuses for not returning attempted calls and/or emails; email went to spam, was on vacation, no phone, etcDebtor also stated that while on vacation in Pismo, "my purse was stolen and my account wiped clean"She also stated that her account was closed and that she was trying to accumulate money to accommodate many creditors attempting collectionAlso in this email she requests to remedy the insufficient amount in two installments of $to be paid on 04/11/and 04/27/15; of which neither were paidDebtor's statement made to the Revdex.com does not correspond with any of the information provided by her to usShe did not "stop-payment" on check #126; bank documentation proves otherwiseShe does in fact owe the remaining balance of $to us; after Debtor's failure to uphold the payments agreed to and provided by her suggestion and several attempts to contact the debtor following non-payment, we finally appointed collection of her account to Capitol CollectionsDebtor does in fact still owe the remaining balance of $due to an "insufficient-funds" check(Documentation of email correspondence, receipts, and NSF check are available for your review.)
Initial Consumer Rebuttal /* (4200, 12, 2015/06/30) */
I stand by my original claim 100%I do not know of any emailsI have my initial bill of sales showing the $paid in cash the day I left the lot(available upon request) I would have never thought such a reputable dealership would do business in such a manner
Final Business Response /* (4000, 14, 2015/07/10) */
Debtor was provided with receipt #XXXXXX dated 02/in the amount of $1000.00; this receipt coincides with date of purchase of vehicleDebtor received second receipt #XXXXXX dated 03/in the amount of $500.00; this is the check #which was returned from her bank due to "insufficient funds"Debtor has not resolved the outstanding amount due of $and collection will not be discontinuedWe are not going to digress into a continuously cyclical argument with the debtor; if the debtor does not remit payment for the outstanding balance due then further legal actions of collection will be initiated

I am rejecting this...

response because:
They still did not disclose that fact that it had previously been stolen. Dealers are telling me the value of a stolen vehicle drops regardless as to whether or not it was returned or salvaged.I did speak to the owner and he said they didn’t notice it had been stolen.

[redacted] spoke with the owner of the dealership. He explained to her that it is not a salvage title. She stated that she would get back to him. Thank You Wendy Baker. The car fax stated that the vehicle was stolen and recovered. And given back to the original owner.

Initial Business Response /* (1000, 8, 2016/03/03) */
When a customer is trying to get the best rate possible we have to submit to more than one bank, to obtain the best rate. every bank has different rates and internal scanning systems.
Initial Consumer Rebuttal /* (3000, 10, 2016/03/04)...

*/
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not go to the Razzari dealership in Merced. I live in Sanger.
I did not seek to purchase a car from Razzari and I definitely did not want to obtain a car loan through them.
They never had my authorization to obtain my credit report yet they did. This is harming my credit. Please have them remove this inquiry from my credit bureau reports.

Initial Business Response /* (1000, 8, 2015/11/06) */
THE CUSTOMER BROUGHT THE VEHICLE INTO THE DEALERSHIP ON 08-18-2015 MILEAGE 85,313 WITH A CHECK ENGINE LIGHT ON. IT WAS DIAG WITH A FAULT CODE P0456. WE REPLACED AN ESIM AND SEAL, THE GAS TANK WAS LOWERED TO DUE A SMOKE TEST, THE PART IS IN THE...

FENDER WELL THAT WAS REPLACED. THE CUSTOMER BROUGHT THE VEHICLE BACK ON 09-15-2015 86,001 MILES WITH THE CHECK ENGINE LIGHT BACK ON WE COULD NOT VERIFY THE CONCERN. CUSTOMER BROUGHT THE VEHICLE BACK AGAIN ON 10-05-2015 88,609 MILES, CONCERN WAS THAT THEY HAD A FUEL LEAK, CUSTOMER NEVER SAID THAT IS WAS AFTER YOU TOPPED OFF THE GAS. WE FOUND THAT THE FUEL PUMP INSIDE THE GAS TANK WAS LEAKING. NOTHING THAT WAS CAUSED BY THE PRIOR REPAIR. CUSTOMER DROVE THE VEHICLE 3,296 MILES BEFORE HAVING A SMELL OFF FUEL FROM THE VEHICLE. IF INDEED THAT WAS THE CASE THEY WOULD HAVE STARTED SMELLING FUEL RIGHT AWAY. FRESNO CHRYSLER WILL NOT BE REIMINBURSTING THE CUSTOMERS THANK YOU.