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Frieda Ross Draperies

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Frieda Ross Draperies Reviews (5)

I have not heard from Frieda Ross draperiesMy phone calls have not been answered I have attached a picture of the drapesI not pleased with the service I've been provided by the company

We have attempted to contact Mrs ***s dailyWe have tried from our business line as well our personal cell phonesThe installer has also tried to call with her not contacting us backWe would love to resolve this issue, but Mrs ***s needs to call us back Her is my personal cell phone for her to call as well***Thanks Randy K***

We have been working with Mrs*** to try and resolved this issue. We sent out our installer to steam her drapes in which she was not satisfied. We then spoke to her and let her know to give the fabric a month to hang out and if that did not work we would then send an outside installer
that is not associated with Frieda Ross Draperies to try and resolve the issueUnfortunately, the outside installer has a wait list of 3-weeks. We did call the installer today and asked if he could please give Mrs*** a call to set up an appointment to try and resolve this. We will do everything necessary to make the customer happy

I have not heard from Frieda Ross draperies. My phone calls have not been answered.  I have attached a picture of the drapes. I not pleased with the service I've been provided by the company.

I ordered both the drapes and the shutters through this company; paid them upfront (which I should not). They outsourced the shutters to another company [redacted] in Phoenix. It took the shutter company 3 months and 4 trips to put up the shutter and the shutters look very cheap and bad quality.

AVOID both companies in the Phoenix and Scottsdale area.

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Description: Draperies & Curtains - Retail & Custom, Window Shades

Address: 2734 W Bell Rd Ste 1375, Phoenix, Arizona, United States, 85053-7525

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