[redacted] informed of the incident on 07/31/2015 by [redacted]'s Major Appliance Service who performed the repairs. [redacted]'s offered to steam clean the unit professional at no cost to the consumer. The consumer opted not to have the unit steamed cleaned and requested to have replaced. ...
[redacted]'s informed the consumer that [redacted] Brothers would need to address their request.07/31/2015 [redacted] contacted [redacted] Brothers spoke with Rocko who informed [redacted] they support [redacted]'s efforts to steam clean the consumer's air conditioner07/31/2015 Consumer contacted [redacted] to request [redacted] to replace unit. [redacted] informed consumer that we will support [redacted] Brothers efforts if they are open to exchanging the unit. Consumer was not in agreement.08/12/2015 [redacted] was contacted by [redacted] brothers for [redacted] to provide a return authorization for the failed unit. [redacted] complied and generated RA# [redacted] and provided to [redacted] Brothers. [redacted] Brothers to replace the consumers failed unit.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, and I fext in my documents to [redacted] and ill need a respond from tham
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, the service compane that fixt the unit told me that the unit is not working becose the cleaning problem and convints me that I need to fix it howaver thes is not normel that it should braek in less than 4 years I have units that is 10 years old and I never had any problem so mabey u sold me a junk unit?
[redacted]
[redacted] informed of the incident on 07/31/2015 by [redacted]'s Major Appliance Service who performed the repairs. [redacted]'s offered to steam clean the unit professional at no cost to the consumer. The consumer opted not to have the unit steamed cleaned and requested to have replaced. ...
[redacted]'s informed the consumer that [redacted] Brothers would need to address their request.07/31/2015 [redacted] contacted [redacted] Brothers spoke with Rocko who informed [redacted] they support [redacted]'s efforts to steam clean the consumer's air conditioner07/31/2015 Consumer contacted [redacted] to request [redacted] to replace unit. [redacted] informed consumer that we will support [redacted] Brothers efforts if they are open to exchanging the unit. Consumer was not in agreement.08/12/2015 [redacted] was contacted by [redacted] brothers for [redacted] to provide a return authorization for the failed unit. [redacted] complied and generated RA# [redacted] and provided to [redacted] Brothers. [redacted] Brothers to replace the consumers failed unit.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, and I fext in my documents to [redacted] and ill need a respond from tham
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, the service compane that fixt the unit told me that the unit is not working becose the cleaning problem and convints me that I need to fix it howaver thes is not normel that it should braek in less than 4 years I have units that is 10 years old and I never had any problem so mabey u sold me a junk unit?
[redacted]