Attached is a copy of the letter we sent to Ms [redacted] on December 4, apologizing for her inconvenience and accepting responsibility for the disruption she felt was caused to her by Action Air Since we did not receive a response from Ms [redacted] , we firmly believed that she was satisfied with our apology, $refund and considered the matter closedThe initial intent of sending Ms [redacted] $was for her inconvenience of having to clean up her home and any associated damages Our goal is to satisfy our customer and we sincerely apologize for her inconvenience We would love to offer Ms [redacted] an extension of her maintenance agreement, extending it to 10/15/to maintain the efficiency and performance of her equipment
Attached is a copy of the letter we sent to Ms [redacted] on December 4, apologizing for her inconvenience and accepting responsibility for the disruption she felt was caused to her by Action Air Since we did not receive a response from Ms [redacted] , we firmly believed that she was satisfied with our apology, $refund and considered the matter closedThe initial intent of sending Ms [redacted] $was for her inconvenience of having to clean up her home and any associated damages Our goal is to satisfy our customer and we sincerely apologize for her inconvenience We would love to offer Ms [redacted] an extension of her maintenance agreement, extending it to 10/15/to maintain the efficiency and performance of her equipment