Initial Business Response / [redacted] (1000, 5, 2015/05/19) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @comcast.net Homeowner had different expectations about how the insulation would be installedThere was a miscommunication about the attic entrance wayPlywood box was never discussed or in the contractX board around opening was mentioned but would be difficult if homeowner was using some space to store thingsThey would have to climb over the x and would have a difficult timeA check for was sent to homeowner for the misunderstandingFoul language was never mentioned to me until this complaint was filedAlso I have never demanded cash from any homeowner and never willI have to much to lose by doing that Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/28) */ Mr [redacted] left a voice message May stating that the business had sent him a check and he was dropping other issues, he was accepting the check and case resolved
Initial Business Response / [redacted] (1000, 5, 2014/09/17) */ Contact Name and Title: [redacted] Secretary Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @comcast.net Not sure how to respond to this complaintThe Daughter of the homeowner is saying I used foul language at herIt was the other way aroundThe homeowner has not paid any money to Fritz Konstruction and they had no intention of doing soOur trailor is not capable of lowering concrete like the daughter saysThe driveway was lowered before and has an installation problem that any concrete professional would attestTried to talk and resolve the issue with mailbox and screens and offer a professional to look at driveway but they were not interestedThey were only interested in taking money off for their new roofWe have an english speaking crew,however I dont know why that is relavantWill try to resolve complaint with the contracted homeowner and not the daughter Initial Consumer Rebuttal / [redacted] (3000, 8, 2014/09/17) */ [redacted] is now calling and leaving threatening messages at my homeI have it on tape to give to the police, as I now fear for my safety from him Final Consumer Response / [redacted] (4200, 12, 2014/09/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was trying to help my mother out, as many companies try to take advantage of senior citizensUntil I filed this compliant they weren't willing to work with my mother at allshe has gotten estimates for the damage they caused and has faxed it into them to see if they will work with herI would be happy to go the chamber of commerce of Des Plaines and also have my mother file a compliant herself if they do not work with her on this Final Business Response / [redacted] (4000, 14, 2014/10/06) */ Not sure if daughter is on same page as the mother who we have a contract withAs of october 2, We thought we had a resolution.We told [redacted] what we thought was fair and she accepted over a fax.She was suppose to send check for payment this week
My neighbor hired Fritz Konstruction The company broke my mailbox when they arrived at the residence I purchased a new mailbox, sent the receipt for $50+ to the company but was never reimbursed
Initial Business Response / [redacted] (1000, 5, 2015/05/19) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @comcast.net Homeowner had different expectations about how the insulation would be installedThere was a miscommunication about the attic entrance wayPlywood box was never discussed or in the contractX board around opening was mentioned but would be difficult if homeowner was using some space to store thingsThey would have to climb over the x and would have a difficult timeA check for was sent to homeowner for the misunderstandingFoul language was never mentioned to me until this complaint was filedAlso I have never demanded cash from any homeowner and never willI have to much to lose by doing that Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/28) */ Mr [redacted] left a voice message May stating that the business had sent him a check and he was dropping other issues, he was accepting the check and case resolved
Initial Business Response / [redacted] (1000, 5, 2014/09/17) */ Contact Name and Title: [redacted] Secretary Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @comcast.net Not sure how to respond to this complaintThe Daughter of the homeowner is saying I used foul language at herIt was the other way aroundThe homeowner has not paid any money to Fritz Konstruction and they had no intention of doing soOur trailor is not capable of lowering concrete like the daughter saysThe driveway was lowered before and has an installation problem that any concrete professional would attestTried to talk and resolve the issue with mailbox and screens and offer a professional to look at driveway but they were not interestedThey were only interested in taking money off for their new roofWe have an english speaking crew,however I dont know why that is relavantWill try to resolve complaint with the contracted homeowner and not the daughter Initial Consumer Rebuttal / [redacted] (3000, 8, 2014/09/17) */ [redacted] is now calling and leaving threatening messages at my homeI have it on tape to give to the police, as I now fear for my safety from him Final Consumer Response / [redacted] (4200, 12, 2014/09/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was trying to help my mother out, as many companies try to take advantage of senior citizensUntil I filed this compliant they weren't willing to work with my mother at allshe has gotten estimates for the damage they caused and has faxed it into them to see if they will work with herI would be happy to go the chamber of commerce of Des Plaines and also have my mother file a compliant herself if they do not work with her on this Final Business Response / [redacted] (4000, 14, 2014/10/06) */ Not sure if daughter is on same page as the mother who we have a contract withAs of october 2, We thought we had a resolution.We told [redacted] what we thought was fair and she accepted over a fax.She was suppose to send check for payment this week
My neighbor hired Fritz Konstruction The company broke my mailbox when they arrived at the residence I purchased a new mailbox, sent the receipt for $50+ to the company but was never reimbursed