Frog Fitness

First, I would like to apologize for the delayed responseWimmer Communities takes complaints from the Revdex.com seriouslyUnfortunately we did not receive your first correspondence.I have spoken to the Regional Manager and Property Manager regarding the situationMs [redacted] paid with a check Wimmer Communities does not accept cashWe have record of this $payment on Ms [redacted] ’s ledgerHer current balance is $150.Ms [redacted] and Mr [redacted] Sr are listed on the leaseMs [redacted] ’s son, [redacted] Jr, was seen accessing the Alpine Court parking garage (with girlfriend [redacted] , previously denied applicant) with Ms [redacted] ’s remoteA violation notice was sent to Ms [redacted] on August 13, (see attached) warning Ms [redacted] that only individuals listed on the lease are allowed access to the garageWe also asked for confirmation that these vehicles were registered to the Lessees, Ms [redacted] and Mr [redacted] Sr.Despite the letter we have visual confirmation from several sources that Mr [redacted] Jr was continuing to access the garage after the August 13th letterWe also learned that one of the vehicles on the lease was registered to Ms [redacted] ’s son, [redacted] Jr., who is not on the lease (see attached).We understand that towing is inconvenientIt’s a last resort for the property to take this measureHowever, Ms [redacted] had not contacted management regarding the first letter and violated the lease by continuing to allow her son unauthorized access to the garage.Wimmer Communities is willing to terminate Ms [redacted] ’s lease effective October 1st if Ms [redacted] submits the garage remote to management or the Wimmer corporate office by Friday, November 6thAs a courtesy, Wimmer Communities will waive October’s garage rent of $Ms [redacted] will receive $back from her original payment.Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***My husband took the trespassing citation to court and the DA said the car was on lease and dismissed the trespassing citationSo for all the harassment I want Wimmer to return $587.00, which includes the unnecessary miles towingAlso how can Wimmer try charging me for another month which the trailer was parked in spot on 9/6/?

First, I would like to apologize for the delayed response. Wimmer Communities takes complaints from the Revdex.com seriously. Unfortunately we did not receive your first correspondence.I have spoken to the Regional Manager and Property Manager regarding the situation. Ms. [redacted] paid with a check....

Wimmer Communities does not accept cash. We have record of this $300 payment on Ms. [redacted]’s ledger. Her current balance is $150.Ms. [redacted] and Mr. [redacted] Sr are listed on the lease. Ms. [redacted]’s son, [redacted] Jr, was seen accessing the Alpine Court parking garage (with girlfriend [redacted], previously denied applicant) with Ms. [redacted]’s remote. A violation notice was sent to Ms. [redacted] on August 13, 2015 (see attached) warning Ms. [redacted] that only individuals listed on the lease are allowed access to the garage. We also asked for confirmation that these vehicles were registered to the Lessees, Ms. [redacted] and Mr. [redacted] Sr.Despite the letter we have visual confirmation from several sources that Mr. [redacted] Jr was continuing to access the garage after the August 13th letter. We also learned that one of the vehicles on the lease was registered to Ms. [redacted]’s son, [redacted] Jr., who is not on the lease (see attached).We understand that towing is inconvenient. It’s a last resort for the property to take this measure. However, Ms. [redacted] had not contacted management regarding the first letter and violated the lease by continuing to allow her son unauthorized access to the garage.Wimmer Communities is willing to terminate Ms. [redacted]’s lease effective October 1st if Ms. [redacted] submits the garage remote to management or the Wimmer corporate office by Friday, November 6th. As a courtesy, Wimmer Communities will waive October’s garage rent of $50. Ms. [redacted] will receive $200 back from her original payment.Thank you,