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Front Range Ventures Inc

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Front Range Ventures Inc Reviews (10)

Complaint: ***
I am rejecting the business response because my money was returned due to a judgement awarded me by *** *** *** That aside I am content with the ultimate result of the experience
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

I'm very sorry *** *** has had such a negative experience with me and my companyWe've tried desperately to comply with their requests to project progress and timeliness with respect to cycle timeWe were challenged greatly with getting their project going at a definitive rate from the
beginningMost of the issue was weather and man power availabilityWe had a few delays due to weather, however we were gaining momentum right before we were asked to not complete the projectThrough various discussions with ***, her husband Mitch and their lawyer, I tried to resolve the situation amicably, however the ***'s requested a termination of our contractWith limited cash flow, I expected to pay our subcontractors upon meeting a milestone payment due by the ***However, with their termination of the contract I have yet to be able to pay our subcontractors for work completed during our time on the project. Referencing the building permit, my company did submit and get approved building drawingsThe reference to not getting a permit is incorrectHowever, we did have a disagreement about the amount of work covered by the permit, as they *** added work to our company's permit that isn't under our agreement of work scopeMy office didn't pick up the permit previously, as the scope of work wasn't correct and was outside our agreement with the ***Instead of separating the permit, so as to only cover the work my company was doing, Mrs*** took it upon herself to pay for the permit and get the permit on site and required.I and my lead carpenter were on site after the rain event referencedThere was no reference made that water had entered their basementAfter the rain had stopped and the ground had dried, we began working again on the foundation plan.I do owe the subcontractors their charges and am working diligently to get the cash to full fill my company's obligations.I have structured my business with a parent company, Front Range Ventures, Inc., and two dba, Archadeck of Front Range and Front Range Design and Remodeling.All entities are on file with the State of Colorado.There is not intent on me or my company to not fulfill my obligations to the *** or our subcontractors.I'm sorry the *** didn't have a positive experience with our company and with them well with their project. -Curtis

Our office originally had difficulty getting a refund to [redacted], due to loosing the refund in the mail. Ultimately, we are responsible to ensure a prompt communication trail and determining the best coarse of action promptly. In this case, we didn't do our best. We have refunded the...

original retainer amount, minus the architectural payment, as agreed between our business and [redacted]. We hope their project will be what they had envisioned at a future date.

The project in question was formalized by a contract dated October 17, 2016 for the amount of $4,017.00. The work scope included: Mask & prep work area, remove existing carpet, tile & railing,refinish existing hardwood treads, risers, landings, install stair railing with iron pickets...

(repurpose existing newel post & rail), seal hardwood using 3 coats polyurethane, replace foyer chandelier & final inspect & cleanup. This agreement was not a cost plus project, rather an agreement on overall price. Our intent was to get the project completed as quickly as possible, so we assigned as many people as practale, given the tight work area, to complete the job quickly. If the project was goint to be measured by labor hours, a new agreement would have been defined and approved by all parties. Given it wasn't not stated as a concern until the final invoice was delivered, is confusing. The customer throughout the project seemed very happy with the results and very complimentary of the workers. Additionally, the customer offered to provide a letter or referral and stated they would like help with their bathroom in the near future. So, to be challenged on the final price upon providing the final invoice, I was shocked and dismayed. The condition of the home's wiring provided a situation the carpenter wasn't comfortable, as the circuit breaker tripped every time the fixture was put back in place. So, I had an licensed electrician repair the fragile circuit within 24 hours, so as to resolve the condition. The light fixture needed repaired was an additional scope of work, as it wasn't in the foyer and is deemed a change order event. However, the same carpenter installed the foyer chandelier 2 days after the other fixture without any issues. Additionally, the customer didn't question me about the carpenter installing the second (original scope replacement) and was pleased with its installation and operation.The workmanship is of high quality. When there are conditions beyond our control affecting our work the installers are required to adjust and repair accordingly. The reference to the balusters was a situation where the set screw for the baluster foot was not tightened properly due to the manufacturing of the set screw. However, while I was inspecting the project, I asked the installer to repair and he did promptly.The condition of the trim along the stairs was reviewed with the owner by the carpenter and myself. Each discussion highlighted the scope of work wasn't part of the original agreement. The customer agreed to not install or repair. Otherwise, again, we would have discussed scope and price and concluded with a change order.Myself, lead carpenter and carpenter helper asked the customer a number of times if there is anything more they'd like us to fix before leaving. The last night on the project had 3 of us on site to ensure their acceptance. If there was an issue we would have solved it. Furthermore, if the payment was made in full, and we were requested to resolve a condition up to a year from our last day on the project, we would send a crew to fix/repair.There was no intent to threaten the customer. My reference was simply that the people that did the work on their project and the suppliers for the materials may be contacting them for payment, as I may not be able to pay them in full, due to the customer refusing to pay the final payment.Referencing the request to remove the lien, I am not inclined to remove the intent to lien unless the project is paid as agreed. The offer stated was well below the cost of the project, which included an additional light fixture installation not included and the repair of the house wiring.Based on what I know of the lien process, the customer has 10 days after being served the intent to lien notice. Based on the receipt of December 5, 2016, the customer has until December 15, 2016 to pay the open balance before the formal lien paperwork is filed.In conclusion, I wish this customer would have stated their concern about the amount of time prior to handing the final invoice, as we could have discussed in a setting that included the subcontractor. Given they chose to wait until the project was complete, negated a discussion to possibly make adjustments.

Complaint: [redacted]
I am rejecting this response because: I am in disagreement with the contractor's recollection of events concerning scope of work and final payment
Sincerely,
[redacted]

We would like [redacted]’s contractor’s license revoked for violating building code, failure to obtain a building permit and falsifying the building permit submission as above.Our company had in fact requested a building permit for this project. With the project being deemed a...

“redeck” (replacing the deck boards only), the building official stated we would only need to pull the permit for the stair replacement, rather than the entire deck. After submittal, there were conditions that needed to be resolved before receiving a permit, however we were approved to work on the project during the required adjustments were made by the building department office. Revoking my license for unsubstantiated reasons seems overarching and unnecessary.    We would like receipts showing full payment for the materials and lean releases from all suppliers and laborers. We can provide receipts showing full payments, however with the amount of time lapsed, any open balance on the materials would have been addressed by suppliers if they weren’t covered by a full payment.We would like [redacted] to refund our money minus the cost of any materials that can be reasonably re-used.Providing a refund minus materials can be arranged, however I’ve been told by the carpenter that I hired to do the work, that he in fact completed the project for this customer. If the project isn’t completed, I would request an onsite review.I have checked the building department and was informed the permit pulled by customer had one caisson inspection requested in October 2016 and subsequently cancelled with no further inspections or closeout of the project.

Complaint: 11591930
I am rejecting this response because:  Yes, Mr. [redacted] did came out and fix the light on the dry below. However, since then we have more railing lights out on the deck and the gutter has yet to be fixed.  Until everything is working the way we paid for it to be we will not accept the business response. This has gone on too long and many months go by between repairs that we don't hear or see Mr. [redacted]. We will accept the response once everything works the way it should.
Sincerely,
[redacted] And [redacted]

Initial Business Response /* (1000, 10, 2015/09/16) */
My business has worked with the three suppliers that make up the $5,932.63 outstanding balances for materials related to the [redacted] project.
The $3,560.96 balance is paid in full.
The $1980.00 is slated to be paid in full...

9/17/15.
The $1.700.00 will be paid in full once we've received the required liability insurance and workman's compensation waiver notarized.
We've hopeful the company withholding the required paperwork will provide to us for immediate payment.

Our project with [redacted] & [redacted] has been met with a multitude of application issues. To Mrs. [redacted]'s point, we have had a number of installers on site to resolve the issues. However, the reason for new installers isn't due to the original quitting, rather me replacing the subcontractors...

as their initial repair didn't work, so I wanted a new set of skills on site to resolve. The craftsman showing up at this project aren't project managers, rather skilled labor subcontractors. Our company has had only one project manager since conception of their project. I happy to say, since the writing of this complaint, the light under the dry below is replaced and a defective railing light has been replaced. However, the reliability of the railing lights is such that there are now more lights to be replaced. We're working with the supplier to resolve the issues by installing new lights. As for the downspout, the hope to utilize the new louvered roof as a gutter for the house roof isn't working. We've decided to return the downspout to its original location, which resolves the water issues. The [redacted]'s have been great to work with. Their project looks beautiful! I trust that after fixing the railing lights, we will have solved the last issue with their project.

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Address: 1626 Detroit St, Denver, Colorado, United States, 80206-1510

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