When Mr [redacted] originally sent his headphones in to Koss Corporation there was a mix up on Koss' end and we shipped him someone else's URheadphones which did not have elements in themWhen Mr [redacted] called Koss Corporation and we realized what happened we sent out a new pair of UR30's to himThey shipped out on 11-3-via USPS tracking [redacted] We apologize for any delay and confusionPlease let us know if you have any other questionsKoss
When Mr [redacted] originally sent his headphones in to Koss Corporation there was a mix up on Koss' end and we shipped him someone else's URheadphones which did not have elements in themWhen Mr [redacted] called Koss Corporation and we realized what happened we sent out a new pair of UR30's to himThey shipped out on 11-3-via USPS tracking [redacted] We apologize for any delay and confusionPlease let us know if you have any other questionsKoss