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Frontline Auto Centre

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Reviews Frontline Auto Centre

Frontline Auto Centre Reviews (6)

It was a pleasure working with this coupleThe transaction was actually beetween frontline and her boyfriend.He purchased a exceptional vehicle a mustang Shelby gtThey were ecstatic with the vehicle and service until our conversation this afternoonWhen we spoke I was told they their vehicle
needed an oil change and spark plugs and that they had this service performed at a ford dealer for the approximate cost of $ I was also informed that the vehicle had a failing coil and needed replacementI was open minded and offered as a gesture $in compensation out of goodwill despite that they had purchased this vehicle seven weeks prior and these were Maintainence related upkeep repairsEither way I was happy to see if I could save them further money on any parts and labor at the dealer and participate the $Additionally I said let's continue the conversation the following day to see how else I could be of assistanceSince then they have written several bad reviews and disregarded my gestureI work hard to take care of my customers and always try to remain reasonableFrontline has no obligation to participate in anyway but the offer still stands and they are welcome to contact me direct

The vehicle was in excellent running condition before and the day of sale. We have had ongoing communication with this customer, We even offered her discounted discounted parts and shop rates at a huge savings to herIn addition to that we offered her $towards repairs due to her
unsatisfactory experienceThe vehicle was also sold with a warranty which will cover many of the issues she is experiencingWe try to satisfy all our customers and we feel our gesture of financial compensation, discounts parts and service and a warranty that covers the cost of the repairs is adequate

We have spoken to the Washington state Department of licensing investigator and he agrees with frontline auto center that we are in no violation of any terms of any contract *** needs to except the fact that he needs to redeem his vehicle by either paying it off or getting his own financing We have tried to work with him on many occasions he is extremely uncooperative and threatening

Complaint: ***I am rejecting this response because: We were told that a tech had overlooked the car and that it was in great shapeSpark Plugs do not have to be replaced at such low mileage especially when it is a high performance vehicleWe have verified this with multiple shops, regardless of what the owner has told us thinking he is correctThe car had minimal oil in it, why would we think to check something after told it had under gone an inspection? Mike again told us that it was for such a carIncorrect again unless the car had a serious oil leakAfter having spark plugs changed the dealer came to find more issuesProblem isn't limited to one coil and we have had to pay for continuous diagnostics and still do not have our car backThe owner suggested their technician to look at the car when he was not even competent enough to put oil into the carAfter reading all the reviews by other consumers it seems we are not the first to come across similar problems.Sincerely,*** ***

Customer purchased vehicle and inhouse financed with frontline auto centre inc (us) did not comply with loan conditions and breached his financial security agreement by not making his payments on time. thus we have repossessed the vehicle. We have been in communication with customer and would like...

for them to cooperate and pay the balance and retrieve the vehicle. If they are not able to the vehicle will be auctioned within 10 days of the repossession. We are available for the customer to contact us directly

Complaint: [redacted]I am rejecting this response because: it is completely false. I tried to pay for in house financing but they wouldn't let me because they do not do in house financing. Liars crooks cheats !!!!!!!!!!!Sincerely,[redacted]

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Address: 8826 NE Bothell Way, Bothell, Washington, United States, 98011-3640

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