Frye Electric

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I spoke with [redacted] before the electricians came as he noted on the estimate that the basement tv was to be wired for HDMI and ethernet However, when we spoke, we specifically talked about wiring both tv's the same exact way He agreed and just said the estimate was "short hand." Further, I explained this to the electrician that came out and he said that was fine and he understood He told me the basement tv would be less expensive because they were doing most of the labor/work on the first floor and pulling the proper wires for the basement would be included.Again, I spoke with [redacted] and asked for the 10% discount which he agreed to on the phone Not sure why the business is bringing this up? And, they can claim poverty by throwing out how much it should have cost but to me, those are bogus numbers They estimated me what it would cost them to do a job and I'm sure there was a profit included So, to now say it should have cost over $1,is just plain senseless As for the switch, I asked for ethernet lines to be run to the tv They ran to the first floor tv but only one ethernet to the basement Then he told me to buy a switch, at my expense That is not what was agreed to and it doesn't really matter if they sell switches or not That is irrelevant I shouldn't have had to buy a switch if they did their job properly As for the drywall damage, this estimate does state that damage can occur but I should also be notified before any cuts into the drywall are made I was home at the time so there is no excuse for not being informed at the time they cut drywall Clearly, this is the type of company where you need to have them notate EVERYTHING as you cannot accept their word as good I made a mistake in this regard but I would like other users to avoid my mistake So, please post this complaint to the Revdex.com website so people know who they are dealing with and how to handle them Get EVERYTHING in writing!!! Regards, [redacted]