We just received your complaint via the Revdex.com, and we are very sorry to hear that your shopping experience with us was less than excellentWe first had contact with you on 1/ [redacted] via your orderWith your order being placed late in the day on 1/*, it was not processed until the following business day, which was 1/*Our commitment to processing orders is to ship as soon as possible which in most cases is 1-business daysWe apologize, your order was shipped on the 3rd business day, due to the delay, we had the shipment sent via [redacted] next day delivery free of cost to youWe can see the shipment was delivered to your address on file on Saturday 1/**Also, the Head of our customer service department has called you to discuss your order with you, however he has not received a responseIf you would like to discuss your order in further detail or feel your issue has not been resolved, we would encourage you to contact us at ###-###-####
[redacted] , First and foremost, we would like to apologize for the fact that your experience with FSAstore.com has not been satisfactoryFurthermore, we sincerely apologize that you did not receive the item you purchased in a timely mannerOnce we were contacted about the wrongly shipped products, we alerted our suppliers in order to have the mistake rectified; this was on After having not received a response from them regarding the issue, we notified them once againAt this time, we were notified that the products had been placed on back-order with an ETA of Once again, we would like to sincerely apologize for the delay in receiving the productsWe hope that you find them satisfactory, and also that you continue to use our site for your FSA needs
We just received your complaint via the Revdex.com, and we are very sorry to hear that your shopping experience with us was less than excellentWe first had contact with you on 1/ [redacted] via your orderWith your order being placed late in the day on 1/*, it was not processed until the following business day, which was 1/*Our commitment to processing orders is to ship as soon as possible which in most cases is 1-business daysWe apologize, your order was shipped on the 3rd business day, due to the delay, we had the shipment sent via [redacted] next day delivery free of cost to youWe can see the shipment was delivered to your address on file on Saturday 1/**Also, the Head of our customer service department has called you to discuss your order with you, however he has not received a responseIf you would like to discuss your order in further detail or feel your issue has not been resolved, we would encourage you to contact us at ###-###-####
[redacted] , First and foremost, we would like to apologize for the fact that your experience with FSAstore.com has not been satisfactoryFurthermore, we sincerely apologize that you did not receive the item you purchased in a timely mannerOnce we were contacted about the wrongly shipped products, we alerted our suppliers in order to have the mistake rectified; this was on After having not received a response from them regarding the issue, we notified them once againAt this time, we were notified that the products had been placed on back-order with an ETA of Once again, we would like to sincerely apologize for the delay in receiving the productsWe hope that you find them satisfactory, and also that you continue to use our site for your FSA needs