FTM Associates

From: Francis N [redacted] Sent: Thursday, June 1, 1:PM To: info Subject: [redacted] We have received this complaint, and we are confusedOur system does not show any phone calls being attempted to the complainant since the settlement was madeOur last phone call was 04/08/Settlement was made 04/11/17, and our account has been closed since then Francis RN [redacted] Senior Attorney RevOne Companies US Highway NGreenwood, IN Office: 317-883-Fax: 888-323-Direct: 317-883-Francis.N***@med1solutions.com WE ARE DEBT COLLECTORSTHIS COMMUNICATION IS FROM A DEBT COLLECTOR

From: *** *** Sent: Monday, October 31, 8:AM To: info Subject: *** We have reviewed the account, and have removed *** *** from all of our files Thank you Francis RN*** Senior Attorney RevOne Companies US
Highway NGreenwood, IN Office: 317-883-Fax: 888-323-Direct: 317-883-Francis.N***@med1solutions.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***

From: Francis N*** Sent: Monday, February 6, 9:AM To: info Subject: *** We have reviewed this accountThe account was referred 03/14/An initial demand letter was sent 03/15/The complainant paid the bill on 01/20/We mailed a
zero balance letter to him on 01/20/The deletion of the tradeline on his credit report was requested on that day as well Thank you Francis RN*** Senior Attorney RevOne Companies US Highway NGreenwood, IN Office: 317-883-Fax: 888-323-Direct: 317-883-Francis.N***@med1solutions.com

From: Francis N[redacted] <Francis.N[redacted]@med1solutions.com> Sent: Friday, December 9, 2016 8:28 AM To: info Subject: #[redacted]   We have been in contact with our client, the original creditor [redacted]. The date of service was 12/16/15. The original creditor referred an...

outstanding balance of 182.73 to our office on 04/18/16. Prior to our office, the original creditor sent bills and statements STARTING 12/18/15. We sent our initial demand letter on 04/19/16, and additional letters 06/06/16,07/22/16,09/19/16, and 11/07/16. The original creditor sent payment to us on11/09/16. The balance is now paid in full, and we have deleted any tradeline sent to the credit bureaus.      Thank you     Francis R. N[redacted] Senior Attorney RevOne Companies

I apologize for the delay in this response.  This request didn't come to us as they normally do. I just confirmed with my accounting department that they have found both of the payments made to us through our website.  There was some kind of error that kept the payments from attaching...

to any account.  Those payments have been credited back to the consumer's card for a total of $341.60.  On a side note, I also had my client department check the client's system and they also found that a payment had been made by the consumer directly to them for $170.80, and that payment had also not been applied to any of the consumer's accounts.  That payment is being applied to the account in question.  After all is said and done, the consumer's account will show as paid in full, and both online payments made to our company will have been refunded.

From: Francis N[redacted] <Francis.N[redacted]@med1solutions.com> Sent: Monday, February 6, 2017 9:13 AM To: info Subject: [redacted]   We have reviewed this account. Mr. [redacted] had an account with our office which has been paid. There is another account in our office that we have removed his phone...

number from.  It is for the same patient. Unfortunately that is all of the information I can give, due to HIPAA.   Thank you   Francis R. N[redacted] Senior Attorney RevOne Companies 517 US Highway 31 N. Greenwood, IN  46142 Office: 317-883-5600 Fax: 888-323-0803 Direct: 317-883-5612 Francis.N[redacted]@med1solutions.com   WE ARE DEBT COLLECTORS. THIS COMMUNICATION IS FROM A DEBT COLLECTOR

From: Francis N[redacted] <Francis.N[redacted]@med1solutions.com> Sent: Thursday, June 1, 2017 1:51 PM To: info Subject: [redacted]   We have received this complaint, and we are confused. Our system does not show any phone calls being attempted to the complainant since the settlement was made. Our...

last phone call was 04/08/17. Settlement was made 04/11/17, and our account has been closed since then.     Francis R. N[redacted] Senior Attorney RevOne Companies 517 US Highway 31 N. Greenwood, IN  46142 Office: 317-883-5600 Fax: 888-323-0803 Direct: 317-883-5612 Francis.N[redacted]@med1solutions.com   WE ARE DEBT COLLECTORS. THIS COMMUNICATION IS FROM A DEBT COLLECTOR