Ftw Property Holdings

Initial Business Response / [redacted] (1000, 5, 2017/04/11) */ FtWayne Properties appreciates the opportunity to respond to Mrs [redacted] ' claimIt is with regret that after servicing Mrs [redacted] since May our relationship ends on such a negative noteOur ticketing system tracks all voice mails, emails incoming and outgoing and all communication between our customersThese can be provided if needed to support the following facts On March 7, it came to my attention that there was a noise complaintThese activities are in violation of our lease agreement dated 4/26/Section of the signed lease is about the Quiet Enjoyment of the propertyThis section reads: Quiet Enjoyment: If TENANT shall perform all of the covenants and agreements herein provided to be performed on TENANT'S partTENANT shall, at all times during the term, have the peaceable and quiet enjoyment of possession of the Leased Premises without any manner of hindrance from LANDLORD or any parties lawfully claiming under LANDLORD We followed the procedure of evicting a tenant per our company guidelines giving Mrs [redacted] over days for vacatingThe first email sent to Mrs [redacted] was on March 7, asking that she would make every effort to limit the noise and profanitiesShe did respond with a voicemail that is available as well as two emailsOn March 16th, we received a voicemail from the neighboring tenant that things were not improving and they were feeling threatened [redacted] owner, made the decision to evict Mrs [redacted] effective immediatelyWe did send a Notice to Quit, via certified letter to Mrs [redacted] on March tracking # XXXXXXXXXXXXXXXXXXXXThis notice expressed that we were expecting her to vacate the property by 4/30/which is over days Initial Consumer Rebuttal / [redacted] (3000, 8, 2017/04/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is the first time I'm hearing about anyone being threatenedI have submitted my emails and lease as well so that's no problemThey've been lying about everythingI complained about hearing the security talking loud and nothing was doneI also complained about my tenant to the right, who was watching [redacted] and doing other vulgar/sexual things, but I guess since he was running a [redacted] shop, that was allowedI also complained about not having available parking for me and my clients due to security taking all of our spots [redacted] responded saying "I may have a solution for that"weeks later I get a bogus complaintI have my "notice to quit" from FTW LLC and it states nothing about the previous tenants feeling threatenedIt says loud music and weed being smoked, which is not trueI play music from my cellphone and no one smokes cigarettes in my establishment let alone weedI would lose my license if I allowed anyone to smoke in my businessAlso the suite next to me was ran by the POLICE! HAVE YOU EVER HEARD THE POLICE BEING THREATENED AND LEAVING WITHOUT MAKING A REPORTI'M SURE THEY KNOW PROTOCOL! This whole complaint from them is not fair and a lieAlso my invoice stated I needed to pay by April 7th, but my notice to quit says April 30thThey need to match up their lies a little better Final Consumer Response / [redacted] (4200, 20, 2017/05/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) The tenants next to me were suppose to be MY SECURITY, which was told to me by ***,when I signed my leaseThe case has already been closed, so I'm not entertaining anymore of their liesThe head security guy is a retired police officer so he knows "police protocol"If it was noisy and weed was being smoked, where's the police report? Why didn't anyone physically come to my building? It will be handled in court Final Business Response / [redacted] (4000, 28, 2017/05/03) */ In response to this case, we are not going to pursue the final rent payment in the attempt to resolve this matter

Initial Business Response /* (1000, 5, 2017/04/11) */
Ft. Wayne Properties appreciates the opportunity to respond to Mrs. [redacted]' claim. It is with regret that after servicing Mrs. [redacted] since May 2016 our relationship ends on such a negative note. Our ticketing system tracks all...

voice mails, emails incoming and outgoing and all communication between our customers. These can be provided if needed to support the following facts.
On March 7, 2017 it came to my attention that there was a noise complaint. These activities are in violation of our lease agreement dated 4/26/2017. Section 21 of the signed lease is about the Quiet Enjoyment of the property. This section reads: 21. Quiet Enjoyment: If TENANT shall perform all of the covenants and agreements herein provided to be performed on TENANT'S part. TENANT shall, at all times during the term, have the peaceable and quiet enjoyment of possession of the Leased Premises without any manner of hindrance from LANDLORD or any parties lawfully claiming under LANDLORD.
We followed the procedure of evicting a tenant per our company guidelines giving Mrs. [redacted] over 30 days for vacating. The first email sent to Mrs. [redacted] was on March 7, 2017 asking that she would make every effort to limit the noise and profanities. She did respond with a voicemail that is available as well as two emails. On March 16th, we received a voicemail from the neighboring tenant that things were not improving and they were feeling threatened. [redacted] owner, made the decision to evict Mrs. [redacted] effective immediately. We did send a Notice to Quit, via certified letter to Mrs. [redacted] on March 21 tracking # XXXXXXXXXXXXXXXXXXXX. This notice expressed that we were expecting her to vacate the property by 4/30/2017 which is over 30 days.
Initial Consumer Rebuttal /* (3000, 8, 2017/04/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is the first time I'm hearing about anyone being threatened. I have submitted my emails and lease as well so that's no problem. They've been lying about everything. I complained about hearing the security talking loud and nothing was done. I also complained about my tenant to the right, who was watching [redacted] and doing other vulgar/sexual things, but I guess since he was running a [redacted] shop, that was allowed. I also complained about not having available parking for me and my clients due to security taking all of our spots. [redacted] responded saying "I may have a solution for that". 2 weeks later I get a bogus complaint. I have my "notice to quit" from FTW LLC and it states nothing about the previous tenants feeling threatened. It says loud music and weed being smoked, which is not true. I play music from my cellphone and no one smokes cigarettes in my establishment let alone weed. I would lose my license if I allowed anyone to smoke in my business. Also the suite next to me was ran by the POLICE! HAVE YOU EVER HEARD THE POLICE BEING THREATENED AND LEAVING WITHOUT MAKING A REPORT. I'M SURE THEY KNOW PROTOCOL! This whole complaint from them is not fair and a lie. Also my invoice stated I needed to pay 1100 by April 7th, but my notice to quit says April 30th. They need to match up their lies a little better.
Final Consumer Response /* (4200, 20, 2017/05/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The tenants next to me were suppose to be MY SECURITY, which was told to me by [redacted],when I signed my lease. The case has already been closed, so I'm not entertaining anymore of their lies. The head security guy is a retired police officer so he knows "police protocol". If it was noisy and weed was being smoked, where's the police report? Why didn't anyone physically come to my building? It will be handled in court.
Final Business Response /* (4000, 28, 2017/05/03) */
In response to this case, we are not going to pursue the final rent payment in the attempt to resolve this matter.