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Fuccillo Kia of Port Charlotte

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Fuccillo Kia of Port Charlotte Reviews (1)

I purchased a Kia about a year ago at the Cape Coral location. Frankly, I couldn't get out of there fast enough. It was loud, I felt rushed. Then I found myself waiting and waiting and waiting. I don't even know what I was waiting for. People running all around. Well I got my car and got out of there. Then a year later, I realized how unhappy I was with my choice. My husband said we should try and take the car into the Port Charlotte location and just see if another style car would be better for me. I was not excited, but I went. To my surprise, the staff actually tried to help me. The sales man was patient with me and kept saying "I want you to be happy with your KIA". We found the car that fit me. (I am short and the seats in the first car were SO uncomfortable for me) I was excited, but still hesitant thinking I would be taken for a ride.. Financially. My husband kept telling me, we don't have to agree to anything, we can walk away from any "deal" we don't like. Our Salesman Mike DiBiasio reassured me as well. Mike introduced us to Kevin West the General Manager. Kevin was so kind and tried to make us happy. He was not pushy, he didn't rush us. Kevin cut to the chase, no back and forth, and gave us just what we wanted. We were then referred to Jerry Morgan the Finance Manager. The only problem there was that we had to wait for him. (who would have thought Sunday afternoon he would be so busy) When we met Jerry, he made us feel like we were the only customers in the whole place. Kind, polite are just a few ways to describe these 3 men. I have only had one slight problem with the Kia purchase. They only had 1 key, couldn't find the second key. Well one and half weeks later and still no second key. But I am sure Mike will follow up and call any day with my second key.

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