Fuchs Construction

Initial Business Response / [redacted] (1000, 5, 2014/06/25) */ We have talked many time and I always call back if miss a call I was out to the home two timesAfter I received a complaint that she was in happy I called the company that had looked at them to find out what was wrong with our install The lady I talked too was not sureThe home owner said I never called them and said I was a liarI told her if some one tells me what is wrong with the install I would be happy to come out and take care of it at no charge Thank you [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/07/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) 1) Initially you only called back AFTER I called you the first two timesI had to call your sales rep [redacted] and he got you to call me 2) When you called the [redacted] you a) did not identify yourself AND you did not identify who the customer was ME! The only way they finally figured out days later that in fact you DID call, was their caller ID logsI did not call you a liar, I shared that they did not have record of a [redacted] calling, but rather someone with the last name Weeks is on their caller ID 3) No, you will not be allowed back on my property after your horrible attitude in hanging up on me and your juvenile behavior in your texting rantsIronically, if you COULD have fixed it when I pointed out how the [redacted] were not flush with each other on both occasions you should have done it thenSince I called the [redacted] for their expertise in their product and the need for them to be back under warranty per The [redacted] I will not be satisfied until the $is reimbursed to me or paid directly to [redacted] , your sales person said that there would be "no problem" when I told him I had the Gutter Covers with my roof installationTo remove the [redacted] product, your installers would have had to use a power screw driver to remove-not just pull offSince there are problems that the naked eye can see from the ground, you are responsible Final Consumer Response / [redacted] (3000, 12, 2014/07/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is not acceptable as the bill is $Again, I pointed out to you on both occasions that you were at my house how they were not flush with each other and you did not see the issueWith this in mind, I am baffled at how you think you now can fix itThis is my house and I want it done correctly, hence having it repaired by [redacted] Final Business Response / [redacted] (1000, 33, 2014/10/16) */ 10/21/2014: I will put the check in the mail tonight

Initial Business Response /* (1000, 5, 2014/06/25) */
We have talked many time and I always call back if miss a call I was out to the home two times. After I received a complaint that she was in happy I called the company that had looked at them to find out what was wrong with our install....

The lady I talked too was not sure. The home owner said I never called them and said I was a liar. I told her if some one tells me what is wrong with the install I would be happy to come out and take care of it at no charge Thank you [redacted]
Initial Consumer Rebuttal /* (3000, 7, 2014/07/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
1) Initially you only called back AFTER I called you the first two times. I had to call your sales rep. [redacted] and he got you to call me.
2) When you called the [redacted] you a) did not identify yourself AND you did not identify who the customer was ME! The only way they finally figured out days later that in fact you DID call, was their caller ID logs. I did not call you a liar, I shared that they did not have record of a [redacted] calling, but rather someone with the last name Weeks is on their caller ID.
3) No, you will not be allowed back on my property after your horrible attitude in hanging up on me and your juvenile behavior in your texting rants. Ironically, if you COULD have fixed it when I pointed out how the [redacted] were not flush with each other on both occasions you should have done it then. Since I called the [redacted] for their expertise in their product and the need for them to be back under warranty per The [redacted] I will not be satisfied until the $350 is reimbursed to me or paid directly to [redacted], your sales person said that there would be "no problem" when I told him I had the Gutter Covers with my roof installation. To remove the [redacted] product, your installers would have had to use a power screw driver to remove-not just pull off. Since there are problems that the naked eye can see from the ground, you are responsible.
Final Consumer Response /* (3000, 12, 2014/07/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is not acceptable as the bill is $350. Again, I pointed out to you on both occasions that you were at my house how they were not flush with each other and you did not see the issue. With this in mind, I am baffled at how you think you now can fix it. This is my house and I want it done correctly, hence having it repaired by [redacted]
Final Business Response /* (1000, 33, 2014/10/16) */
10/21/2014: I will put the check in the mail tonight.