I received the same phone call and actually contacted Lisa G. from We Tour America to resolve this issue. The phone call is from a scam/fraud company that has no relation with we tour america. Lisa was very helpful with resolving this issue and responded same day . This is the email that she sent to me :
If anyone has contacted you claiming to represent Tour America who is the company that you purchased your travel package from, and if they lead you to believe that there is a fee to pay to extend your travel package or there is a penalty to pay for not traveling, please contact us immediately. I work for the reservation center who books TAs travel customers and We do not charge extension fees and there is no penalty to pay for not traveling. That is a fraudulent call. We will assist you in getting a refund if you have paid them money. Thank you.
Reservation center XXX-XXX-XXXX
Wishing you a sparkling day! Lisa G.
Travel Guide for Hot Spots Reservations USA, Inc. a
I received the same phone call and actually contacted Lisa G. from We Tour America to resolve this issue. The phone call is from a scam/fraud company that has no relation with we tour america. Lisa was very helpful with resolving this issue and responded same day . This is the email that she sent to me :
If anyone has contacted you claiming to represent Tour America who is the company that you purchased your travel package from, and if they lead you to believe that there is a fee to pay to extend your travel package or there is a penalty to pay for not traveling, please contact us immediately. I work for the reservation center who books TAs travel customers and We do not charge extension fees and there is no penalty to pay for not traveling. That is a fraudulent call. We will assist you in getting a refund if you have paid them money. Thank you.
Reservation center XXX-XXX-XXXX
Wishing you a sparkling day! Lisa G.
Travel Guide for Hot Spots Reservations USA, Inc. a