Complaint [redacted] *** Full throttle Towing Had a new Dispatcher that was still in training he Didn't quite understand coverage limitsThe vehicle was towed miles which I looked up on google mapsI refunded the customer the and charged the customer She was covered for dollars I calculated our rates for her insurance and was still owedCustomer called days later stating damageThere is no way our driver could of done all the damage she stated with the type of truck he was inDriver stated that when he arrived it appeared as she had hit a curb The insurance dropped the complaint as well due to prior photos the driver took proving damage was not us Thank you have any further questions please let us know
Complaint [redacted] *** Full throttle Towing Had a new Dispatcher that was still in training he Didn't quite understand coverage limitsThe vehicle was towed miles which I looked up on google mapsI refunded the customer the and charged the customer She was covered for dollars I calculated our rates for her insurance and was still owedCustomer called days later stating damageThere is no way our driver could of done all the damage she stated with the type of truck he was inDriver stated that when he arrived it appeared as she had hit a curb The insurance dropped the complaint as well due to prior photos the driver took proving damage was not us Thank you have any further questions please let us know