Fulton Auto Repair

Review: I took my truck [redacted] 2002 to get repair for the transmission and and I pay 2500 dollars and I spoke with [redacted] and he agree to preform the repair on my truck and after the repairs was done witch was way to fast in only 1 1/2 day I was surprise it was fast but I trust his business and we took our truck on indepence day to Santa Cruz ca and in our way back my truck was licking way to much oil and I call [redacted] to talk to [redacted] I explain to him what happen and he say bring the truck back witch I did and the stupid to fixed and after two more weeks the truck start licking oil again and I took it to him directly because I try calling him he did not return my phone calls when I took my truck he did come and talk to me he send his brother and I explain to him about the licking oil on the transmission they say they will see and call me witch they did call and say the my truck was licking motor oil a major one and they want me to pay for the repair witch I can't trust this shop no more so I took my truck to other mechanic witch tell me you truck has a mejor leak in the transmission I call back and talk to [redacted] and I tell him what the other mechanic tell me and he stay quiet I want my money back to take my truck to get fix since I can't trust [redacted] bossiness no more and my truck need to get fix but I don't have the money since I expend all my savings on transmission repair please help me I don't think is right what this people did to me and I have a broken truck and l have to put transmission oil every day in order to drive it I know if I don't fixed is going to get worse please help me thank youDesired Settlement: I want my money back to take my truck to get fix thank you

Review: I took my car to Fulton Transmission and Auto Repair shop of the problem of vehicle malfunction. I was told that an analysis of the problem would need to be performed and a possible 2 scenarios could happen. 1. I may have a minor problem. 2. I could need a Complete Rebuild of the Transmission which would cost $1400.00 or for a lessor amount a Refurbished transmission could be found and put in for a lesser amound which would be about half of the cost to rebuild. I asked questions and displayed my problem of being able to pay for a complete rebuild and if that is the case I'd like to go with the Refurbished. we also discussed payment options on a Rebuild.[redacted] stated he would call me in a few days and let me know what the trouble codes suggested. If in fact it was a transmission problem look for a refurbished and we would go from there.A few days past and I received a Phone Call from [redacted] stating my car had been repaired. I thought WHAT. I called him back later once I calmed down and asked him what was done. He stated a "complete Rebuild".1. He did not receive authorization from me for the work or did I sign a written quthorization form2. He strong armed me and called me like a harrassing money.3. He won't let me drive and test drive the car. He drove.4. Held my car ransom till he received all $1400.00 of the money.5. Lied to me that a "Complete" rebuild of the transmission was performed6. I gave him an opportunity to do the work is at this time dodging/not returning my calls7. Took advantage of me because I was a woman.On wednesday 2/27/14. I play to go to his shop and request a refund. My car is doing the same thing it did when I bought it to him for repairs. He jimmmy rigged it to run to swindle me.Desired Settlement: I want a refund of my money so that I may get my car repaired properly at an ethical shop. So that I may register my vehicle which will not pass smog and put it on the road.

Business

Response:

Business states that the Bureau of Automotive Repair has been involved in the handling of the situation. Consumer is currently in a loaner vehicle while the repairs to her vehicle are being made. Business believes that all necessary repairs(per BAR agreement) with her vehicle will be taken care of once vehicle is released back to her.

Review: took my car in for repair on ac unit. Told them to do a diagnostic and let me know exactly everything that was needed to do the repair for the ac and the cost b4 they do the work.Was charges $600 for the ac and speed censor to b fixed..2wks went by and ac wasn't working and censor was still going haywire.Took it back to shop and he tried to charge me about another 200 for a hose line and still couldn't guarantee me the ac would work right.also the owner stated he don't lik wrking on ac units because he realy dnt know how to fix them and he hung up in face....theres so much more to the story to tell but long story short I told them im picking up my car and not to do any work on it wen I got there my car wasn't put together and I had to wait but the worst part the guy who put my car back together had [redacted]...wow wow wowDesired Settlement: want my money bk dnt feel the work was done and they didn't do the diagnostic properly

Business

Response:

We have already refunded the consumer.

Business

Response:

Company states that the consumer picked up the check on Friday June 06.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Yes I picked up the refund frm them on june 6 th....