Fundamental Beauty LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com:I have just received the next shipment of this wrinkle cream The address that it came from is: Beauty Wrinkle Reducer [redacted] *** [redacted] Edison, NJ [redacted] [redacted] I found the original information on my [redacted] bill For Stamoscream [redacted] that is the number I called And for [redacted] the number is ###-###-####.I apologize for not having that information originally I just got it off the product itself Thank You [redacted]

Complaint: [redacted] I am rejecting this response because: All the information business requested, my name, address are in my original letter Regards, [redacted]

Complaint ID: [redacted] Dear [redacted] Thank you for bringing your concerns to our attentionWe look forward to working with you to reach a timely and informal resolution of this matter and hope to minimize any inconvenienceWe stand by the quality of our products and take pride in them and in our proprietary formulas We regret to inform you that are unable to locate your account prior to the information providedTherefore, kindly provide us with the same information that was used at the time of placing the order and reply back to this email with the information mentioned below so that we may be better able to assist: Customer ID: Customer Name: Customer Address: Customer Phone number: Customer Email Address: We appreciate the opportunity of being of service to you and hope you will consider using our products again in the futureRegards, Customer Support Manager

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
is satisfactory to me
My $and $was refunded to me by the company. Thank you for your help
Regards,
*** ***

Complaint ID: [redacted] Dear [redacted] We sincerely apologize for the inconvenience that you may have faced. Please note that according to our database, none of your information matches with any of our customer. You can contact your credit card company and ask for merchant name, phone # or email address. Regards, Customer Support Manager

Dear [redacted] [redacted],Thank you for bringing your concerns to our attention. We look forward to working with you to reach a timely and informal resolution of this matter and hope to minimize any inconvenience. We stand by the quality of our products and take pride in them and in our proprietary...

formulas.We regret to inform you that we are unable to locate your account prior to the information provided. Therefore, kindly provide us with the same information that was used at the time of placing the order and reply back to this email with the information mentioned below so that we may be better able to assist you:Customer ID:Name:Address:Phone number:Email Address:We appreciate the opportunity of being of service to you and hope you will consider using our products again in the future.Regards,Customer Support---------------------------

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:I have just received the next shipment of this wrinkle cream.  The address that it came from is:   Beauty Wrinkle Reducer          [redacted]  [redacted]          Edison, NJ 08817               [redacted]               [redacted]I found the original information on my [redacted] bill.  For Stamoscream[redacted]  that is the number I called.  And for [redacted] the number is ###-###-####.I apologize for not having that information originally.  I just got it off the product itself.         Thank You.     [redacted]

Complaint ID: [redacted] Dear [redacted] Thank you for bringing your concerns to our attention. We look forward to working with you to reach a timely and informal resolution of this matter and hope to minimize any inconvenience. We stand by the quality of our products and take pride...

in them and in our proprietary formulas.  We regret to inform you that are unable to locate your account prior to the information provided. Therefore, kindly provide us with the same information that was used at the time of placing the order and reply back to this email with the information mentioned below so that we may be better able to assist: 1. Customer ID: 2. Customer Name: 3. Customer Address: 4. Customer Phone number: 5. Customer Email Address: We appreciate the opportunity of being of service to you and hope you will consider using our products again in the future. Regards, Customer Support Manager

Complaint: [redacted]
I am rejecting this response because:
All the information business requested, my name, address are in my original letter. 
Regards,
[redacted]