The customer was advised when I spoke to him regarding the dash a/c recharge that there was a possibility of it not holding the charge due the the fact the vehicle was 16 years old and only 21,000 miles, therefore we added the dye in case it would leak. The dash a/c was recharged on 9/18/15 and...
putting out 38 degree air and holding pressures. Vehicle was picked up a week later-9/25/15 and not cooling - obviously during that week leaked out the charge. The leak detector verified that.As far as the generator - was not running when it came in - needed a carburetor which after install did run, and then we changed the oil & filter. Hours on the generator at this time were 166. No oil leaks were detected at that time. Upon return, the generator had 192 hours - in other words had been run for 26 hours after picked up, and is leaking oil from the engine area - NOT from the oil filter. It is our experience with these like the a/c, when not used for so many years and then starting to use again, seals and gaskets that have sat have dried up. Nothing we did is related to the oil leak.
Mr. [redacted] was informed on the phone by me that their would be a possiblity of leakage on the a/c system, that is why we always add leak detector when recharging a system. He verbally gave approval to proceed. When he called after picking up and said it wasn't cooling, remended him I had told him that may happen and to bring it back to check for dye leakage.There is nothing we did to cause the generator to leak oil - once we got it running, changed the oil and filter as he wanted. The generator isn't leaking from the oil filter which is the only thing we did.
The customer was advised when I spoke to him regarding the dash a/c recharge that there was a possibility of it not holding the charge due the the fact the vehicle was 16 years old and only 21,000 miles, therefore we added the dye in case it would leak. The dash a/c was recharged on 9/18/15 and...
putting out 38 degree air and holding pressures. Vehicle was picked up a week later-9/25/15 and not cooling - obviously during that week leaked out the charge. The leak detector verified that.As far as the generator - was not running when it came in - needed a carburetor which after install did run, and then we changed the oil & filter. Hours on the generator at this time were 166. No oil leaks were detected at that time. Upon return, the generator had 192 hours - in other words had been run for 26 hours after picked up, and is leaking oil from the engine area - NOT from the oil filter. It is our experience with these like the a/c, when not used for so many years and then starting to use again, seals and gaskets that have sat have dried up. Nothing we did is related to the oil leak.
Mr. [redacted] was informed on the phone by me that their would be a possiblity of leakage on the a/c system, that is why we always add leak detector when recharging a system. He verbally gave approval to proceed. When he called after picking up and said it wasn't cooling, remended him I had told him that may happen and to bring it back to check for dye leakage.There is nothing we did to cause the generator to leak oil - once we got it running, changed the oil and filter as he wanted. The generator isn't leaking from the oil filter which is the only thing we did.