Furls Crochet

Complaint: [redacted] I am rejecting this response because:The response provided by Furls Crochet concerns a different customer! I can't accept the resolution because it does not pertain to meJoy Maturino has helped me and I am awaiting the receipt of my hooksI'm hopeful everything will be resolved in a day or soHopefully, they will respond to MY complaint and not someone else's this next round of communication Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted] had done a very good job in trying to resolve my issueI'm grateful for her help! Regards, [redacted] ***

Hello Revdex.com,Thank you for sending this to us and sorry for the delay in my responseI am the Director of Communications of Furls LLC and we have been communicating with [redacted] We have already sent the money via mail LAST MONTHWe got receipt from USPS confimring shipment by certified mailShe also opened a PayPal account yesterday and I mentioned to her that if she hasn't found the mailed check, we can send her again via PayPal this timeShe thanked us and she will look for the mailed check, she saidThank you so much for your assistance

This has been resolved 2 weeks ago. The money has been received by the customer via [redacted]. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. [redacted] had done a very good job in trying to resolve my issue. I'm grateful for her help!
Regards,
[redacted]

Hello Revdex.com, Thank you for your email. My name is [redacted] and I am the Director of Communications for Furls. I have been responding to Miss Anna Ryan's emails myself and we have been in communication about her issues. Rest assured that whatever issues that aren't resolved yet, I will make sure to handle her for her.  Thank you,

Complaint: [redacted]
I am rejecting this response because:The response provided by Furls Crochet concerns a different customer! I can't accept the resolution because it does not pertain to me. Joy Maturino has helped me and I am awaiting the receipt of my hooks. I'm hopeful everything will be resolved in a day or so. Hopefully, they will respond to MY complaint and not someone else's this next round of communication.
Regards,
[redacted]

Hello Revdex.com,Thank you for sending this to us and sorry for the delay in my response. I am the Director of Communications of Furls LLC and we have been communicating with [redacted] We have already sent the money via mail LAST MONTH. We got receipt from USPS confimring shipment by certified...

mail. She also opened a PayPal account yesterday and I mentioned to her that if she hasn't found the mailed check, we can send her again via PayPal this time. She thanked us and she will look for the mailed check, she said. Thank you so much for your assistance.